Administrative Receptionist

About the role

The Administrative Receptionist is a key line-level position responsible for operating a centralized reception area and a high-volume multi-line telephone system, serving as the primary point of contact for visitors, callers, and general office inquiries while providing routine administrative support to ensure efficient daily operations.

Key Responsibilities

• Serve as the first point of contact for visitors, employees, and the public.
• Answer and direct high-volume, multi-line telephone calls.
• Perform general administrative duties, including data entry, filing, scanning, and correspondence.
• Process and distribute mail, operate the postage machine, and assist with mailroom operations as needed.
• Schedule appointments, maintain office supplies, and keep the reception area organized.
• Provide excellent customer service while maintaining professionalism and confidentiality.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Four (4) years of employment experience in customer service, front desk, receptionist, or general administrative support roles in a confidential office setting required.
• Experience working in and overseeing a fast-paced reception area with high volume, multi-line telephone system required.
• Ability to work odd and irregular hours, as needed.

Qualifications

• Must successfully pass the required criminal and character background check.
• Ability to travel and participate in required training, leadership development, and other events.
• Ability to perform all duties and responsibilities of this position adequately and successfully.
• Maintain absolute confidentiality and a high level of professionalism.
• Strong customer service skills with experience answering phones, greeting visitors, and providing administrative support.
• Excellent communication, organizational, multitasking, and time management skills.
• Proficient in Microsoft Office and standard office equipment.
• Ability to work independently and collaboratively in a fast-paced, high-volume environment.
• Dependable, detail-oriented, and committed to following policies and procedures.
• Ability to build positive working relationships with staff and the public.

Benefits

We offer a comprehensive and competitive benefits program including:

• Medical, dental, vision, life insurance and voluntary benefits
• Paid time off and paid holidays
• Employee Assistance Programs (EAP)
• 401(k) with employer match
• Performance bonuses and COLA increases

Total Rewards Package

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

Application

To apply for this position, please follow the provided link.