Administrative Receptionist
Job Summary
The Administrative Receptionist provides reception, data entry, and program support to the Marin Region under the direction of the Regional Director, Business and Administrative Operations. This role supports the achievement of program, operational, and budget goals by carrying out assigned responsibilities in alignment with the mission and objectives of Jewish Family and Children’s Services.
Compensation and Benefits
Pay Range: $27.00 - $30.00 per hour (depending on experience)
Employment Type: Full-time, non-exempt position with benefits
Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
Cafeteria benefits plan that lets you customize coverage to fit your needs, with options like health insurance, FSAs, retirement plans, and wellness programs
16 holidays (10 federal and up to 6 Jewish holidays), annually
3 weeks of vacation and 2 weeks of sick leave, annually
Job Duties and Responsibilities
Provides primary reception coverage, including opening and closing of reception/building as necessary
Greets employees, visitors, vendors, and community members professionally while maintaining strict confidentiality
Manages a multi-line phone system by answering and directing incoming calls promptly, maintaining clear communication and efficient routing
Affords visitor sign-in procedures, building access coordination, and facilitates the flow of clients and meeting attendees
Processes client payments and accurately records transactions in SmartCare; prepares weekly banking deposits and scans documents for accounting
Maintains a professional, safe, and organized environment in the reception area, common areas, equipment, and entrance/foyer
Supports general administrative requests, performs routine clerical assignments, and manages the Master Reception Outlook Calendar
Works cooperatively with Marin region staff, assisting programs such as JFCS Rides, MSSP, and Food Bank (including Salesforce updates and weekly grocery pick-ups)
Affords donations according to JFCS procedures
Affords clinicians with opening and closing clinical cases in SmartCare and creating physical charts for new clients
Qualifications
High School Diploma or equivalent required
Minimum of one year of relevant professional experience in front desk/receptionist experience, or equivalent
Minimum of one year data entry experience
Minimum of two years secretarial/administrative or equivalent experience
Excellent written and verbal communication skills, with the ability to present complex concepts clearly and effectively to diverse audiences
Ability to type a minimum of 50 wpm
Working knowledge in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive)