Administrative Program Specialist A

About This Role

The mission of the Louisiana Board of Pharmacy is to regulate the profession and practice of pharmacy in the interest of the health, safety, and welfare of the citizens of the state of Louisiana by restricting the entry into the practice of pharmacy to those persons meeting the minimum qualifications for licensure and by monitoring and regulating the professional practice of its licensees to ensure their compliance with the laws and rules governing the practice of pharmacy.

Key Competencies

• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas
• Following Policies & Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others
• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions

Minimum Qualifications

• Three years of experience in administrative services; OR
• Six years of full-time work experience in any field; OR
• A bachelor's degree

Experience Substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties

• Procurement of equipment, supplies, and services
• Coordinate record retention program
• Monitor building systems and schedule repairs
• Manage loss prevention program, which includes selecting safety topics, conducting evacuation drills, and maintaining maintenance records
• Manage inventory of movable property
• Coordinate outgoing mail and printing orders
• Assist agency employees and Board members with troubleshooting equipment and software issues

Appointment & Career Information

Appointment Type: Probational

Career Progression: This position participates in a Career Progression Group.

Compensation: The salary offered will be determined based on qualifications and experience.

Benefits

• Insurance Coverage: More information can be found at https://info.groupbenefits.org/
• Parental Leave: Up to six weeks paid parental leave. More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
• Holidays and Leave: State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day. Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
• Retirement: State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org), Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others.

Contact Information

Kelley Villeneuve, Louisiana Board of Pharmacy, 225-925-6496, kvilleneuve@pharmacy.la.gov

How To Apply

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Competency Questions

01 CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

02 CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03 DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
• I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.
• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

04 DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05 FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

06 FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07 MT: Managing Time - How well do you manage your time, meet deadlines, and prioritize your work?

• I miss deadlines, struggle to prioritize, and don't use tools to manage my time.
• I complete some tasks but need reminders or get distracted by low-priority activities.
• I plan and complete work on time using tools and strategies to stay focused and on track.
• I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.

08 MT: Managing Time - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.