Administrative Professional 1 (PN 20013565)

About the role

ODH is seeking to fill an Administrative Professional 1 position within the Bureau of Infectious Diseases - Immunization Program. This position will provide routine administrative support, make recommendations regarding program activities and assist in developing new procedures related to established program policy. Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

Responsibilities

• Provide coverage of BID’s main telephone lines (answers, screens and transfers inbound routine calls and emails regarding program information) and refer more complex calls (e.g., data requests) to supervisor or other appropriate authority
• Prepare, sort, route and distribute mail
• Maintain filing system
• Research requests for information and data
• Use Microsoft Office and/or other applications (e.g., Administrative Document Tracking System, Workflow Integrated System Enterprise) to produce (i.e., transcribe, format, type, and/or proofread) copies of various documents from rough written draft or dictation (e.g., manuals, publications, pamphlets/brochures, directories, forms, tables, meeting minutes, or other material of technical or confidential nature)
• Independently provide explanation of activities of the Immunization Program functions to internal and external customers, compile data, prepare reports and gather statistics
• Track numerical reports of vaccine usage and inventory reports from public clinics (e.g., follow up on missing or late reports from clinics, collect all reports and enter into database)
• Operate and monitor electronic fax and email accounts
• Input data (e.g.,