Administrative Operations Specialist-Radiation Oncology

About the role

Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence.

Responsibilities

• Oversee patient communications and coordinate scheduling for consultations and procedures
• Facilitate patient check-ins utilizing EMR systems (Epic and Aria)
• Ensure accurate insurance verification, authorization processing, and appeals management
• Prepare clinic materials and organize chart reviews
• Collaborate with the Cancer Resource Center to enhance patient support services
• Manage referral management, discharge tracking, and medical records coordination
• Provide administrative support for leadership, inventory oversight, and workflow optimization for billing and authorization

Education

High school diploma or equivalent is preferred.

Experience

Three years of medical office experience is preferred, with a focus on Oncology being highly desirable.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage (subject to eligibility requirements)
• Wellness and retirement benefits designed to support employees and their families