Administrative Operations Analyst - Management Analyst 1

About the role

The Administrative Operations Analyst provides professional administrative systems analysis, operational coordination, office management, and business process improvement support for the Office of African American Health (OAAH).

Responsibilities

• Develops and implements standard operating procedures.
• Documents and visualizes work processes.
• Analyzes and enhances office workflows.
• Implements and maintains administrative systems.
• Provides administrative coordination.
• Maintains records and information systems.
• Manages administrative project management and transition planning.
• Evaluates administrative processes, identifies operational improvements, manages operations and administrative procedures, develops guidance to support the continuity of OAAH operations, and coordinates office-wide administrative initiatives to improve efficiency, effectiveness, accountability, consistency, and compliance.

Requirements

• One (1) year of experience in administrative operations, office management, business process improvement, project coordination, records managements, organizational administration or another closely related field.
• Experience developing procedures, manuals, and/or workflow documents.
• Experience in records management and/or document control practices.

Qualifications

• Knowledge of office management and business operations best practices.
• Knowledge of administrative analysis and process improvement methods.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, PowerPoint and Excel, SharePoint, WebEx and related software.
• Ability to maintain confidentiality.
• Ability to analyze operational processes and recommend improvements.

Skills

• Strong organizational and customer service skills.

Benefits

Not specified.

Pay

$23.98 - $34.69 / hourly; $50,070 - $72,432 / annually

Schedule

Day Shift / 8 a.m. - 4:30 p.m. Days of Work: Monday - Friday