Administrative Office Care Specialist

About the role

You will provide administrative and operational support by answering telephones, processing progress notes pertaining to transportation, scheduling and confirming appointments. This role contributes to high-quality of care at Corazón, ensuring clients and visitors are welcomed, informed, and connected to the services they need.

Responsibilities

• Answer telephones and process progress notes
• Schedule and confirm appointments
• Provide administrative support
• Contribute to high-quality of care
• Ensure clients and visitors are welcomed, informed, and connected to services

Requirements

• High School Diploma or GED
• 6-12 months of experience as a receptionist, administrative support/customer service experience required
• Experience working in a medical or behavioral setting preferred
• Bilingual skills (English/Spanish) required
• Excellent phone etiquette and customer service skills
• Commitment to serving diverse, multiethnic, and low-income communities
• Excellent written and verbal communication skills across diverse populations
• Able to multi-task and prioritize duties, adapting to evolving program and client needs
• Able to work with minimal supervision, follow-up and meet deadlines independently
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft teams)

Qualifications

• Education/Background: High School Diploma or GED required. 6-12 months of experience as a receptionist, administrative support/customer service experience required. Experience working in a medical or behavioral setting preferred. Bilingual skills (English/Spanish) required.

Skills

• Verbal & Written Communication Skills
• Critical thinking & Problem-solving
• Collaboration & Teamwork
• Professionalism, Ethics, & Reliability
• Adaptability & Willingness to learn
• Client- and Community-Centered Mindset
• Attention to Details & Accuracy
• Computer & Scheduling Systems Proficiency

Benefits

• Generous Paid Holidays
• Paid Time Off & Paid Sick Days
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• 401(k) Retirement Plan
• Employee Recognition Program
• Tuition Reimbursement for qualifying degrees
• Health Savings Account & Flexible Spending Account
• Free Preventative Services & Wellness Rewards
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• Pet Care, Life Mart Purchase Discounts
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection & Voluntary Benefits

Pay

$18/hr non-exempt

Schedule

Fulltime, Monday-Friday, Days

Location

3633 W. Lincoln St, Phoenix 85009