Administrative Office Assistant III

About the role

Responsible for staffing the Business Student Services office and assisting and supporting the Associate Dean, Director, and Associate Director of the Hub for Student Engagement and Professional Development with a broad range of office and event needs in the College of Business Administration.

Responsibilities

• Prepares hire forms and submits to Student Employment Services for Student Services student assistants, campus ambassadors, BUS Peer Mentors, other Student Coordinators.
• Makes space reservations.
• Responds to phone inquiries and walk-in traffic; answers general questions about building, CBA, advising, campus referrals.
• Manages the CBA email inbox, routing announcements and requests as needed.
• Orders office supplies; prepares business card reconciliation form each month for Student Services office and office of Student Engagement and Professional Development.
• Supports Associate Dean with administrative projects, course scheduling for BUS courses, monitoring classes for cap size, and other needs.
• Runs BSBA admission reports; reviews conditional booking reports; responds to incoming registration exception requests.
• Supports BRC Director/Associate Director with administrative projects and needs.
• Hires BRC student leaders, peer mentors, and CBA ambassadors and processes Time Clock Plus hours.
• Assists with space reservations, orders, catering orders, supplies, materials.
• Assists with the communication plans with Admissions and CBA staff and students regarding guests visiting the CBA.
• Assists with monitoring Slate lists of guests; number of anticipated attendees.
• Sets up and coordinates volunteers at events as needed.
• Assists with college events as needed (e.g., staffing event, swiping ID cards, collecting workshop evaluations, creating and monitoring registrations, etc.).
• Assists BRC Director with updating and assembly of yearly new BRC student information binders for distributing to new incoming BRC students at the start of Fall semester.
• Contacts copier repair company when copier needs serviced; order copier supplies (toner, paper, etc.).

Requirements

• High school diploma or GED.
• Four years of qualifying experience or a combination of education and experience that equates to four years.
• Experience with Microsoft Word.
• Customer service experience.
• Spreadsheet and/or database experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.

Qualifications

• Knowledge of systems used (Excel, SAP, Succeed, Degree Progress).

Skills

• Microsoft Word proficiency.
• Customer service skills.
• Spreadsheet/database experience.
• Organizational skills.
• Positive interpersonal skills.
• Effective communication skills.
• Ability to manage multiple projects.
• Ability to compose, proofread, and edit correspondence.

Benefits

N/A

Pay

$18.10 per hour

Schedule

Mon-Fri, 8:00 a.m. - 5:00 p.m./weekends and evenings as required.

About the department

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city's central location in Michigan's Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Position status

Regular

Employee group

Administrative Office Assistant Staff

Pay level

Pay Range Minimum Starting Rate: $18.10 per hour

Division

Academic Affairs

Department

College of Business Administration - Dean's Office

Location

Mount Pleasant, MI