Administrative Manager - Student Services

Job Summary

The Administrative Manager - Student Services reports to the Director of Student Services and is responsible for providing operational partnership that advances the effectiveness, consistency, and continuous improvement of the Student Services department.

Qualifications

• Bachelor’s Degree (preferred)
• Minimum of three (3) years of progressively responsible experience in education, student services, operations, project coordination, administrative support, or a related field.
• Experience working with student information systems, enrollment platforms, databases or other operational systems preferred.
• Bilingual Spanish/English (Preferred)

Job Duties And Responsibilities

• Student Services Oversight & Project Management
• Student Services Administration & Development
• Resources, Training & Communications
• Administrative Operations

Knowledge And Skills

• Strong organizational, project coordination, and prioritization skills.
• Ability to manage multiple projects, deadlines, and competing priorities in a fast-paced environment.
• Ability to exercise sound judgment, discretion, diplomacy, and professionalism.
• Advanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases.
• Able to maintain strict confidentiality and take all precautions when handling sensitive information.
• To effectively and independently work in a remote environment with a high degree of accountability, initiative, and self-direction.

Physical Requirements

• Moderate to high noise level.
• Work environment varies from site to site.
• Some personal safety risk working in underserved communities.
• Primarily remote/hybrid, must live in Northern or Southern California within Five Keys’ service area.
• Must be willing and able to travel to community sites, correctional facilities, and other Five Keys locations throughout California as needed.
• Up to 40% travel to Five Keys locations throughout California as needed.

Growth Opportunities

At Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).