Administrative Manager (HEA) - (Marshak-Steinman) - Facilities Management

About the Role

Reporting to the Assistant Vice President for Campus Planning and Facilities, the Administrative Manager is responsible for the daily operations, maintenance coordination, occupant support services, space management, and overall stewardship of the Marshak and Steinman research buildings, located on the City College of New York's North Campus. These buildings comprise over one million square feet of research laboratories, teaching laboratories, computational laboratories, administrative offices, classrooms, and student support spaces, representing complex, research-intensive, mixed-use academic environments.

Responsibilities

• Serve as the primary point of contact for building occupants, academic departments, research personnel, administrative units, and student service providers within the Marshak and Steinman buildings.
• Maintain regular communication with Division Deans, Departmental Chairs, faculty, principal investigators (PIs), researchers, staff, and students to assess service needs, address operational concerns, and ensure timely resolution of issues.
• Receive, track, monitor, and close building-related service requests through Archibus or other facilities management systems, coordinating follow-up and escalating unresolved issues to Facilities leadership as needed.
• Conduct routine building walkthroughs to identify maintenance, housekeeping, life-safety, accessibility, and operational concerns, ensuring common areas and shared spaces remain safe, clean, and functional.
• Coordinate and monitor maintenance of critical building systems, including HVAC, lighting, plumbing, electrical systems, elevators, laboratory support systems, and other research facility infrastructure.
• Work with Facilities Operations, contractors, and consultants to coordinate repairs, preventive maintenance, infrastructure improvements, and capital projects, while communicating with occupants regarding service interruptions, building outages, and project schedules.
• Support implementation and enforcement of CCNY and CUNY space policies, identifying and addressing noncompliance issues, and coordinating corrective actions related to life-safety, accessibility, and code compliance.
• Maintain accurate space inventory and occupancy records, supporting campus-wide space planning, utilization reviews, occupancy assessments, compliance evaluations, and reporting.
• Coordinate room and department relocations, space reassignments, renovations, and occupancy changes, including required approvals, building access, deliveries, elevator reservations, and other logistical arrangements.
• Maintain building records and operational logs, identify recurring issues, and recommend improvements to building operations and space utilization.
• Collaborate with Property Management and Information Technology on CUNY-tagged asset tracking, equipment maintenance, technology infrastructure, network services, and classroom upgrades.
• May supervise student workers and temporary personnel.

Qualifications

• Bachelor’s degree and six years’ related experience required.

Preferred Qualifications

• Experience working in a higher-education or other non-profit research-driven scientific operation.
• Knowledge of and experience with state-of-the-art technology used in scientific research and research facility infrastructure maintenance.
• Experience with project management software.
• Ability to manage multiple ongoing projects.
• Strong written and verbal communication skills.

Pay

Salary Range: $117,971 - $125,436. Salary commensurate with education and experience.

Benefits

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study, and generous paid time off.

Location: City College of New York

Job Type: Full-Time

Closing Date: November 6, 2026