Administrative Manager, Assistant Director - Louisville or New Orleans

The opportunity

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Your key responsibilities

• Manages workflow and negotiates assignments for executive assistants based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
• Focuses on potential project issues to prioritize; resources, timing, quality, scope and risk
• Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
• Covers budget planning and is responsible for operating within approved budget
• Maintains the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Anticipates what customers want and follows up to check that internal customers are completely satisfied
• Creates a knowledge transfer culture within a team
• Participates on national or area projects

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Ability to manage multiple tasks in a fast-paced environment
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

To qualify for the role

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 plus years of experience
• 5 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
• Ability to be in the Louisville office a few times a month

What we offer you

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• The base salary range for this job in all geographic locations in the US is $91,900 to $171,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $110,200 to $195,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.