Administrative Manager, Assistant Director - Louisville or New Orleans

About the role

The opportunity is for an Administrative Manager, Assistant Director position in either Louisville or New Orleans. At EY, you'll develop and implement administrative strategic plans, establish and maintain performance measurements, and monitor financial and operational performance.

Responsibilities

• Manages workflow and negotiates assignments for executive assistants based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including objectives, milestones, priorities, team, calendar, and nature of deliverables
• Focuses on potential project issues to prioritize; resources, timing, quality, scope, and risk
• Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
• Captures budget planning and is responsible for operating within approved budget
• Maintains the needs of internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Anticipates customer needs and follows up to ensure internal customers are completely satisfied
• Creates a knowledge transfer culture within a team
• Participates on national or area projects

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identifies and addresses project risks and opportunities
• Able to manage multiple tasks in a fast-paced environment
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail, and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

Qualifications

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 years of experience
• 5 years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook
• Ability to be in the Louisville office a few times a month

Benefits

• Comprehensive compensation and benefits package including medical and dental coverage, pension, and 401(k) plans
• Flexible vacation policy allowing you to decide how much vacation time you need based on your personal circumstances
• Hybrid model with most people in external, client-serving roles expected to work together in person 40-60% of the time over the course of an engagement, project, or year
• Equal employment opportunities for all candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis