Administrative Manager, Assistant Director - Louisville or New Orleans

About the role

Join EY and help to build a better working world. This opportunity involves developing and implementing administrative strategic plans, establishing and maintaining performance measurements, monitoring financial and operational performance, leading and developing individuals and teams, and managing workflow for executive assistants.

Responsibilities

• Manages workflow and negotiates assignments for executive assistants based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Establishes and maintains full project plans including objectives, milestones, priorities, team, calendar, and nature of deliverables
• Focuses on potential project issues to prioritize; resources, timing, quality, scope, and risk
• Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Maintains relationships with internal groups and cultivates workplace efficiencies to add value
• Anticipates customer needs and follows up to ensure complete satisfaction
• Creates a knowledge transfer culture within a team
• Participates on national or area projects

Requirements

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 years of experience
• 5 years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook
• Experience in MS SharePoint

Skills and Attributes

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identifies and addresses project risks and opportunities
• Manages multiple tasks in a fast-paced environment
• Pinpoints alternative solutions when necessary
• Excellent communications skills, attention to detail, and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

What We Offer

• Cumulative compensation and benefits package
• Flexible vacation policy
• Additional EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence