Administrative/HR Technician

This position provides administrative and Human Resources support for the daily operations of a fast-paced trucking and logistics company, structured as approximately 60% administrative duties and 40% Human Resources duties. The role serves as an important point of support for management, drivers, employees, and job applicants.

Responsibilities

Administrative Duties

• Provide daily administrative and clerical support to management and company departments.
• Answer and direct incoming telephone calls, emails, and general inquiries.
• Maintain organized electronic and physical company records.
• Prepare, scan, copy, file, upload, and distribute company documents.
• Perform data entry and maintain spreadsheets, reports, logs, and tracking systems.
• Assist with maintaining driver, vehicle, and company documentation.
• Monitor documentation and expiration dates and assist with obtaining updated records as needed.
• Communicate with drivers, dispatch, operations, management, vendors, and other company personnel.
• Assist with scheduling meetings, appointments, training, and other company activities.
• Receive and distribute incoming mail and packages and prepare outgoing correspondence.
• Maintain office supplies and assist with coordinating office-related purchases.
• Prepare routine letters, forms, notices, and other company correspondence.
• Assist management with special projects and operational assignments.
• Maintain an organized and professional office environment.
• Perform additional administrative duties as assigned.

Human Resources Duties

• Provide administrative support throughout the recruiting and hiring process.
• Assist with reviewing applications.
• Communicate with applicants and schedule interviews.
• Assist with pre-employment requirements, background checks, and other hiring documentation.
• Prepare new-hire paperwork and assist with employee onboarding.
• Assist with new-hire orientation and ensure required documents and acknowledgments are completed.
• Create, maintain, and update employee personnel files.
• Maintain employee records and HR documentation in accordance with company procedures.
• Assist employees with routine HR-related questions and direct matters requiring management review to the appropriate individual.
• Assist with employee changes, transfers, promotions, and separation documentation.
• Support employee recognition, engagement, training, and company events.
• Maintain strict confidentiality regarding employee, applicant, payroll, driver, and company information.
• Assist with other Human Resources duties and projects as assigned.

Requirements

• High school diploma or GED required.
• Associate degree, HR certification, or coursework in Human Resources, Business Administration, or a related field is preferred but not required.
• Previous administrative, clerical, Human Resources, or office experience preferred.
• Experience in trucking, transportation, logistics, warehousing, or a related industry is a plus.
• Strong organizational and time-management skills.
• Excellent attention to detail and recordkeeping abilities.
• Strong written and verbal communication skills.
• Ability to communicate professionally with drivers, employees, applicants, vendors, and management.
• Ability to manage multiple responsibilities and adjust priorities in a fast-paced environment.
• Ability to handle sensitive and confidential information appropriately.
• Proficiency with Microsoft Word, Excel, Outlook, and general office technology.
• Ability to learn HR, transportation, document-management, and other company software systems.
• Dependable, professional, and able to work with limited supervision.

Schedule

Full-time, on-site position. Work is primarily performed in an office environment within a trucking and logistics operation. The employee must be able to respond professionally to changing priorities and time-sensitive operational needs.