Administrative / General Clerk II

About the role

The Administrative / General Clerk II supports the Agency's mission by providing comprehensive administrative, clerical, records, and operational assistance.

Responsibilities

• Manage assigned workload accurately and efficiently in alignment with Agency priorities.
• Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and local SOPs.
• Adjust work priorities based on TPOC guidance and operational changes.
• Maintain compliance with Agency policies, manuals, and procedural guidance.
• Participate in Agency-provided training on records systems, SOPs, and policies.
• Identify gaps in guidance and assist in drafting SOPs for Government review.
• Ensure accurate data entry, record integrity, and timely task completion.
• Receive, log, sort, distribute, and prepare unclassified mail and correspondence.
• Deliver mail to designated locations within required timeframes.
• Scan, log, interfile, and route documents per policy.
• Prepare files for transfer, shipment, storage, or retirement.
• Enter, update, and track files in Agency record systems.
• Create, maintain, consolidate, and store physical and electronic files.
• Conduct routine file audits, reconciliations, and missing file searches.
• Support record retention, disposition, and inventory reporting.
• Absorb and support mobile audit teams and records projects as assigned.
• Absorb and support expenditure tracking and spend plan updates.
• Absorb and support payroll and general expense analysis.
• Absorb and support budget execution tracking and documentation.
• Absorb and support annual and periodic budget planning activities.
• Track mandatory training requirements and completion status.
• Absorb and support training requests, registrations, and funding documentation.
• Maintain training records, reports, and tracking tools.
• Absorb and support development of training resources and documentation.
• Absorb and support equipment inventories and accountability.
• Maintain and update equipment hand receipts and asset tracking systems.
• Absorb and support audits and reporting related to issued equipment.
• Absorb and support TDY and overseas rotation planning.
• Track staff rotation schedules and logistical requirements.
• Absorb and support cost, execution, and budget analysis for international assignments.

Requirements

• U.S. citizenship
• High school diploma or equivalent (GED)
• 1-2 years of relevant administrative experience
• Ability to successfully complete corporate background investigation to include credit and criminal check
• Ability to obtain and maintain a Federal Government suitability determination/clearance

Additional Knowledge, Skills And Abilities:

• Strong organizational skills with exceptional attention to detail
• Ability to manage high volumes of mail, files, and administrative tasks with accuracy and efficiency
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Adobe Acrobat
• Ability to learn and effectively use government systems, databases, and digital record platforms
• Clear and professional written and verbal communication skills, with the ability to read, write, understand, in English
• Ability to follow detailed written and oral instructions and complete tasks to standard
• Capable of performing repetitive tasks independently while maintaining consistency and quality
• Strong analytical and problem-solving abilities
• Ability to manage multiple tasks, prioritize effectively, and collaborate well with others
• Demonstrated ability to work both independently and as part of a team in a deadline-driven environment
• Skilled in organizing work, establishing priorities, and maintaining accuracy under strict timelines

Physical Demands

• Stand
• Walk
• Sit
• Lift up to 20 lbs.
• Bend
• Reach
• Carry
• Stoop
• Kneel
• Use hands and fingers to handle, or feel objects, tools or controls
• Use fingers and hands to type or write
• Speak
• Hear