Administrative Coordinator (SUD) - Warren Full time

About the role

Keep Operations Running. Support Care That Changes Lives. Are you an organized, detail-oriented professional who thrives in a fast-paced clinical environment? Join Samaritas as an Administrative Coordinator and help drive the daily operations of our Behavioral Health and Substance Use Disorder (SUD) offices in Warren. In this key role, you’ll be the operational backbone of the clinic—coordinating schedules, supporting staff, managing administrative workflows, and building relationships with community partners. Your work ensures that both clients and clinicians have the support they need to succeed.

Samaritas is a Michigan-based, faith-driven human services organization committed to empowering individuals and strengthening communities. We believe in creating ripple effects of positive change through compassionate service. Join us and be the rock.

Responsibilities

• Manage daily administrative operations to ensure smooth clinic function
• Coordinate staff schedules and ensure appropriate coverage
• Maintain organized systems for files, records, and office workflows
• Serve as an administrative liaison between leadership and clinical staff
• Support onboarding and orientation of new team members
• Participate in team meetings and provide insight on operational needs
• Answer and route incoming calls, manage messages, and handle incoming mail
• Set up, maintain, and organize client files and documentation
• Track key client data, including intakes, transfers, and discharges
• Support quality assurance processes and reporting requirements
• Track deadlines and notify staff of documentation or reporting needs
• Assist with outreach, marketing efforts, and scheduling networking meetings
• Build and maintain relationships with referral partners (courts, providers, funders, etc.)
• Identify opportunities to improve office efficiency and workflows
• Support leadership in implementing operational changes and best practices

Requirements

• High school diploma preferred
• 1+ year of administrative coordination experience preferred
• 2+ years of clerical or administrative support experience preferred

Qualifications

• Experience in a medical office, behavioral health, or clinical setting highly valued
• Knowledge of insurance billing or healthcare administration a plus

Skills

• Strong organizational and multitasking skills in a fast-paced environment
• Proficiency in Microsoft Office and general computer systems
• Ability to type approximately 50 WPM
• Strong communication skills, both written and verbal
• High level of professionalism and confidentiality
• Ability to collaborate effectively with multidisciplinary teams
• Detail-oriented with strong problem-solving abilities

Pay

Wage: $21 per hour based on applicable experience.

Schedule

Full-Time (In-Person)