Administrative Coordinator - Full Time
Gaudenzia, Inc. · Baltimore, MD · 1 wk ago
AdministrativeFull-time
Qualifications
- High School Diploma or GED; Associate's Degree preferred
- At least 5 years of administrative experience in an office environment
- Knowledge of office and clerical functions
- Knowledge of Microsoft Word and Excel
- Knowledge of system reporting and file maintenance
- Knowledge of project management with ability to work independently
- Excellent customer service and telephone etiquette
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships with clients, other staff members, outside agencies/institutions, and the general public
- Ability to successfully work with others from various cultures and backgrounds
- Ability to perform math and basic accounting
- Ability to plan and organize work and prepare appropriate reports
Responsibilities
- Treat all clients and staff with dignity and respect
- Supervise the maintenance of both program and client electronic and paper files in a confidential environment and in accordance with state and federal regulations
- Collect monies owed to facility including co-pays, script fees, payer checks
- Prepare reports as required by the Program Director or designee
- Ensure maintenance of current, organized database, filing, and reporting systems
- Maintain an organized, accurate system to record, receive, and disburse client funds, valuables, and facility funds, as needed
- Maintain contact with appropriate community resources needed to facilitate care coordination
- Implement internal and external communication and reporting systems to facilitate thorough communications with program staff, regional office, funding and governmental agencies, and other community resources
- Greet facility visitors, and screen clients returning to the facility, if needed
- Answer phone calls and check facility voicemail daily
- Aid in the completion of IT and maintenance tickets to resolve facility issues
- Aid in facility incident, acquisition, check requests, and other submissions/postings on SharePoint
- Participate in and record minutes from administrative meeting and other facility meetings, as assigned
- Sort, distribute, and prepare facility correspondence, and deliver faxes to appropriate persons
- Maintain facility supply inventory, and order new supplies, coordinate equipment repairs, as needed
- Provide administrative support and other duties as assigned by Program Director, or designee
What We Offer
- Competitive Pay
- Excellent Benefits
- On The Job Training
- Upward mobility
- Educational assistance to help you grow with us in this life saving field
Our Operating Principles
- We hold client care as our top priority
- We assume good intentions
- We are present, we connect, & we communicate with transparency, dignity, and respect
- We make data-driven decisions with courage, challenge the status quo, find innovative ways to grow Gaudenzia & each other
- We support each other publicly & privately in all circumstances
- We provide & accept constructive, honest, respectful, and timely feedback with an open mind & without personalization
- We operate with integrity, focus on outcomes, & have a bias for action
- We follow through on agreements & honor commitments prioritized with a sense of urgency - someone's life may depend on it