Administrative Coordinator Senior
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes a "Job Description" paragraph (maybe About the role). Then "Responsibilities" with many bullet points. Then "Qualifications" with Education, Years of Experience, Required Skills and Knowledge, Licenses & Certifications. There's no explicit Benefits, Pay, Schedule sections. So we should not create those. Also we need to avoid repeating job title as heading. No metadata like Job ID.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. The posting includes some repeated lines maybe. We'll need to extract content.
Let's parse:
Job Description (first paragraph):
"Maintain an active, accurate, and operational surgery schedule by coordinating all surgeries and procedures for all providers in our group. Work closely with providers, patients, hospital staff, and staff to ensure care is addressed. Work in Epic to schedule per providers request, updating excel tracking, and Microsoft. Prepare and provider pre-surgical packets for patients with necessary instructions. Maintain patient confidentiality."
Note: "and staff" appears twice maybe typo. Keep as is.
Then "Responsibilities" heading (we will use
Responsibilities
). Under responsibilities there are many sentences, many of which could be list items. We need to decide: Use - for any list of duties/requirements/benefits. The responsibilities section is essentially a list of duties. So we should output a
with each duty as - . Must preserve all substantive information; we should not lose details. We'll need to break each sentence into a list item.
Let's extract responsibilities sentences:
- Schedules elective and urgent cases appropriately via telephone and fax from physicians, physician`s offices and hospital staff
- Understands EPIC/OP-Time scheduling function and importance of accuracy and impact of incorrect information.
- Must read back and verify all information given verbally (phone calls) and review written information (faxes) to determine accuracy; making notation R/V or WO on each case.
- Schedules surgical cases/procedures for The Christ Hospital Surgical Center
- Schedules within guidelines unique to each surgical services including availability of specialty suites, resources and equipment, other department support and physician preferences.
- Keep track of unavailable equipment
- Schedule procedure lengths according to request and utilization of expert knowledge of case times.
- Schedule procedure matched to appropriate physician preference card utilizing medical knowledge and physician file.
- Gather appropriate information of new procedures so new cards can be created.
- Contact appropriate resources when equipment conflicts arise to determine if case can be scheduled.
- Contact appropriate people when special requests are made for procedure
- Utilize comment field and key for communication to assist surgical team in case preparation and patient safety.
- Schedules jointly with other departments when support and resources are needed from other department.
- Schedulers must possess effective communication skills and excellent customer service skills.
- Answers phone promptly within three rings, identify department and self
- Give priority to physician calls
- Maintain other back line for managers and physicians
- Assists and directs all callers to appropriate department.
- Checks physician delineation of privileges to verify certifications and scope to perform appropriate procedures
- Schedules according to block time and monitors early case starts and late cases to insure adequate surgical team coverage.
- Monitors open available time to accommodate physician and patient requests and schedules
- Maintain block booking assignments in EPIC
- Financial Schedulers understand the importance of collecting information to verify patient identification, procedure, anesthesia type, patient type, insurance type and appropriate coding in EPIC.
- Collection of CPT and ICD10 codes is done to determine insurance coverage and compliance
- Resolution must be made of any ABN issues
- Create guarantor account for new patients and be aware of different insurance coverage
- Remain current on insurances accepted at TCH and notify insurance verification department if issues
- Notify financial counselors of self-pay patient
- Remain current on necessary forms and consents needed for certain procedures for hospital to receive reimbursement
- Environment
- Provide and promote unit safety
- Safety hazards are corrected and reported to appropriate person
- Returns to area promptly in case of patient emergency, fire, or disaster and reports to person in charge
- Maintains orderliness, efficiency and cleanliness of workstation
- Dispose of and order office supplies as needed
- Dispose of confidential paperwork as necessary
- Other Duties
- Communicates with staff to insure adequate office coverage
- Perform other duties as assigned within scope of job description
- Rotates weekly the overseeing of the daily schedule
- Reviews schedule for any issues for following day
- Provides weekly schedules as requested
- Call physician offices when questions arise regarding surgery schedule
We need to decide whether to keep subheadings like "Environment" and "Other Duties". Those could be separate sections? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should prefer a few substantive sections over many thin ones. Could we keep "Environment" and "Other Duties" as subheadings within Responsibilities? Probably better to keep them as part of Responsibilities list, maybe as separate ? But we are only allowed to use for section headings; we could still use but not specified. Safer to keep them as list items under Responsibilities, maybe with a note. However the instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but we should follow the pattern. I'd keep only those main sections. So we will have About the role (maybe from Job Description), Responsibilities, Qualifications (which includes Education, Years of Experience, Required Skills and Knowledge, Licenses & Certifications). We could also have Skills as separate section if we want, but Qualifications already includes skills. The instruction says prefer a few substantive sections over many thin ones. So we can combine Education, Experience, Skills, Licenses into Qualifications section.
Thus sections: About the role (Job Description), Responsibilities, Qualifications.
We must not repeat job title as heading. Good.
Now we need to output HTML fragment: About the role
...
then Responsibilities
...
then Qualifications
...
maybe with sub-items? For Qualifications we have Education, Years of Experience, Required Skills and Knowledge, Licenses & Certifications. Could be list items.
We need to preserve all substantive information. Let's extract Qualifications:
- Education: High School diploma or equivalent required.
- Years of Experience: At least 1 year surgery scheduling experience.
- Required Skills and Knowledge: Excellent typing, transcription, knowledge of office and business practice, knowledge of scheduling in Epic. Time management; organization skills, and excellent computer skills including knowledge of Microsoft Office (Word & Excel) and Outlook scheduling software. Strong knowledge of medical terminology, surgical procedures, diagnosis and basic human anatomy. Strong analytical skills, showing initiative and independent judgment while maintaining close association with team member. Excellent communication skills and able to develop working relationship with physicians and offices. Able to work under pressure in busy environment with frequent interruptions. Maintain confidentiality of all patient information. Knowledge of health insurance coverage and requirements. Ability to use Internet Access and utilize third party payer systems for eligibility and verification.
- Licenses & Certifications: None
We should keep each as list item.
Now we need to ensure we didn't miss any substantive info from Responsibilities like "Environment" and "Other Duties". We'll include them as list items under Responsibilities.
Now we need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none visible.
Now output HTML.
Let's craft.
First, About the role paragraph: combine sentences.
"Maintain an active, accurate, and operational surgery schedule by coordinating all surgeries and procedures for all providers in our group. Work closely with providers, patients, hospital staff, and staff to ensure care is addressed. Work in Epic to schedule per provider's request, updating Excel tracking, and Microsoft. Prepare and provider pre-surgical packets for patients with necessary instructions. Maintain patient confidentiality."
Note: there is a typo "provider pre-surgical packets" maybe missing "prepare". We'll keep as is.
Now Responsibilities list items: we need to ensure each item ends with a period maybe.
Let's list them:
- Schedules elective and urgent cases appropriately via telephone and fax from physicians, physician's offices and hospital staff
- Understands EPIC/OP-Time scheduling function and importance of accuracy and impact of incorrect information.
- Must read back and verify all information given verbally (phone calls) and review written information (faxes) to determine accuracy; making notation R/V or WO on each case.
- Schedules surgical cases/procedures for The Christ Hospital Surgical Center
- Schedules within guidelines unique to each surgical services including availability of specialty suites, resources and equipment, other department support and physician preferences.
- Keep track of unavailable equipment
- Schedule procedure lengths according to request and utilization of expert knowledge of case times.
- Schedule procedure matched to appropriate physician preference card utilizing medical knowledge and physician file.
- Gather appropriate information of new procedures so new cards can be created.
- Contact appropriate resources when equipment conflicts arise to determine if case can be scheduled.
- Contact appropriate people when special requests are made for procedure
- Utilize comment field and key for communication to assist surgical team in case preparation and patient safety.
- Schedules jointly with other departments when support and resources are needed from other department.
- Schedulers must possess effective communication skills and excellent customer service skills.
- Answers phone promptly within three rings, identify department and self
- Give priority to physician calls
- Maintain other back line for managers and physicians
- Assists and directs all callers to appropriate department.
- Checks physician delineation of privileges to verify certifications and scope to perform appropriate procedures
- Schedules according to block time and monitors early case starts and late cases to insure adequate surgical team coverage.
- Monitors open available time to accommodate physician and patient requests and schedules
- Maintain block booking assignments in EPIC
- Financial Schedulers understand the importance of collecting information to verify patient identification, procedure, anesthesia type, patient type, insurance type and appropriate coding in EPIC.
- Collection of CPT and ICD10 codes is done to determine insurance coverage and compliance
- Resolution must be made of any ABN issues
- Create guarantor account for new patients and be aware of different insurance coverage
- Remain current on insurances accepted at TCH and notify insurance verification department if issues
- Notify financial counselors of self-pay patient
- Remain current on necessary forms and consents needed for certain procedures for hospital to receive reimbursement
- Provide and promote unit safety
- Safety hazards are corrected and reported to appropriate person
- Returns to area promptly in case of patient emergency, fire, or disaster and reports to person in charge
- Maintains orderliness, efficiency and cleanliness of workstation
- Dispose of and order office supplies as needed
- Dispose of confidential paperwork as necessary
- Communicates with staff to insure adequate office coverage
- Perform other duties as assigned within scope of job description
- Rotates weekly the overseeing of the daily schedule
- Reviews schedule for any issues for following day
- Provides weekly schedules as requested
- Call physician offices when questions arise regarding surgery schedule
Now Qualifications list items:
- Education: High School diploma or equivalent required.
- Years of Experience:
- for any list of duties/requirements/benefits. Use
for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. The posting includes some repeated lines maybe. We'll need to extract content. Let's parse: Job Description (first paragraph): "Maintain an active, accurate, and operational surgery schedule by coordinating all surgeries and procedures for all providers in our group. Work closely with providers, patients, hospital staff, and staff to ensure care is addressed. Work in Epic to schedule per providers request, updating excel tracking, and Microsoft. Prepare and provider pre-surgical packets for patients with necessary instructions. Maintain patient confidentiality." Note: "and staff" appears twice maybe typo. Keep as is. Then "Responsibilities" heading (we will use
Responsibilities
). Under responsibilities there are many sentences, many of which could be list items. We need to decide: Use- for any list of duties/requirements/benefits. The responsibilities section is essentially a list of duties. So we should output a
- with each duty as
- . Must preserve all substantive information; we should not lose details. We'll need to break each sentence into a list item.
Let's extract responsibilities sentences:
- Schedules elective and urgent cases appropriately via telephone and fax from physicians, physician`s offices and hospital staff
- Understands EPIC/OP-Time scheduling function and importance of accuracy and impact of incorrect information.
- Must read back and verify all information given verbally (phone calls) and review written information (faxes) to determine accuracy; making notation R/V or WO on each case.
- Schedules surgical cases/procedures for The Christ Hospital Surgical Center
- Schedules within guidelines unique to each surgical services including availability of specialty suites, resources and equipment, other department support and physician preferences.
- Keep track of unavailable equipment
- Schedule procedure lengths according to request and utilization of expert knowledge of case times.
- Schedule procedure matched to appropriate physician preference card utilizing medical knowledge and physician file.
- Gather appropriate information of new procedures so new cards can be created.
- Contact appropriate resources when equipment conflicts arise to determine if case can be scheduled.
- Contact appropriate people when special requests are made for procedure
- Utilize comment field and key for communication to assist surgical team in case preparation and patient safety.
- Schedules jointly with other departments when support and resources are needed from other department.
- Schedulers must possess effective communication skills and excellent customer service skills.
- Answers phone promptly within three rings, identify department and self
- Give priority to physician calls
- Maintain other back line for managers and physicians
- Assists and directs all callers to appropriate department.
- Checks physician delineation of privileges to verify certifications and scope to perform appropriate procedures
- Schedules according to block time and monitors early case starts and late cases to insure adequate surgical team coverage.
- Monitors open available time to accommodate physician and patient requests and schedules
- Maintain block booking assignments in EPIC
- Financial Schedulers understand the importance of collecting information to verify patient identification, procedure, anesthesia type, patient type, insurance type and appropriate coding in EPIC.
- Collection of CPT and ICD10 codes is done to determine insurance coverage and compliance
- Resolution must be made of any ABN issues
- Create guarantor account for new patients and be aware of different insurance coverage
- Remain current on insurances accepted at TCH and notify insurance verification department if issues
- Notify financial counselors of self-pay patient
- Remain current on necessary forms and consents needed for certain procedures for hospital to receive reimbursement
- Environment
- Provide and promote unit safety
- Safety hazards are corrected and reported to appropriate person
- Returns to area promptly in case of patient emergency, fire, or disaster and reports to person in charge
- Maintains orderliness, efficiency and cleanliness of workstation
- Dispose of and order office supplies as needed
- Dispose of confidential paperwork as necessary
- Other Duties
- Communicates with staff to insure adequate office coverage
- Perform other duties as assigned within scope of job description
- Rotates weekly the overseeing of the daily schedule
- Reviews schedule for any issues for following day
- Provides weekly schedules as requested
- Call physician offices when questions arise regarding surgery schedule
We need to decide whether to keep subheadings like "Environment" and "Other Duties". Those could be separate sections? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should prefer a few substantive sections over many thin ones. Could we keep "Environment" and "Other Duties" as subheadings within Responsibilities? Probably better to keep them as part of Responsibilities list, maybe as separate
? But we are only allowed to use
for section headings; we could still use
but not specified. Safer to keep them as list items under Responsibilities, maybe with a note. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but we should follow the pattern. I'd keep only those main sections. So we will have About the role (maybe from Job Description), Responsibilities, Qualifications (which includes Education, Years of Experience, Required Skills and Knowledge, Licenses & Certifications). We could also have Skills as separate section if we want, but Qualifications already includes skills. The instruction says prefer a few substantive sections over many thin ones. So we can combine Education, Experience, Skills, Licenses into Qualifications section. Thus sections: About the role (Job Description), Responsibilities, Qualifications. We must not repeat job title as heading. Good. Now we need to output HTML fragment:
About the role
...
thenResponsibilities
- ...
Qualifications
- ...
- . Must preserve all substantive information; we should not lose details. We'll need to break each sentence into a list item.
Let's extract responsibilities sentences:
- Schedules elective and urgent cases appropriately via telephone and fax from physicians, physician`s offices and hospital staff
- Understands EPIC/OP-Time scheduling function and importance of accuracy and impact of incorrect information.
- Must read back and verify all information given verbally (phone calls) and review written information (faxes) to determine accuracy; making notation R/V or WO on each case.
- Schedules surgical cases/procedures for The Christ Hospital Surgical Center
- Schedules within guidelines unique to each surgical services including availability of specialty suites, resources and equipment, other department support and physician preferences.
- Keep track of unavailable equipment
- Schedule procedure lengths according to request and utilization of expert knowledge of case times.
- Schedule procedure matched to appropriate physician preference card utilizing medical knowledge and physician file.
- Gather appropriate information of new procedures so new cards can be created.
- Contact appropriate resources when equipment conflicts arise to determine if case can be scheduled.
- Contact appropriate people when special requests are made for procedure
- Utilize comment field and key for communication to assist surgical team in case preparation and patient safety.
- Schedules jointly with other departments when support and resources are needed from other department.
- Schedulers must possess effective communication skills and excellent customer service skills.
- Answers phone promptly within three rings, identify department and self
- Give priority to physician calls
- Maintain other back line for managers and physicians
- Assists and directs all callers to appropriate department.
- Checks physician delineation of privileges to verify certifications and scope to perform appropriate procedures
- Schedules according to block time and monitors early case starts and late cases to insure adequate surgical team coverage.
- Monitors open available time to accommodate physician and patient requests and schedules
- Maintain block booking assignments in EPIC
- Financial Schedulers understand the importance of collecting information to verify patient identification, procedure, anesthesia type, patient type, insurance type and appropriate coding in EPIC.
- Collection of CPT and ICD10 codes is done to determine insurance coverage and compliance
- Resolution must be made of any ABN issues
- Create guarantor account for new patients and be aware of different insurance coverage
- Remain current on insurances accepted at TCH and notify insurance verification department if issues
- Notify financial counselors of self-pay patient
- Remain current on necessary forms and consents needed for certain procedures for hospital to receive reimbursement
- Environment
- Provide and promote unit safety
- Safety hazards are corrected and reported to appropriate person
- Returns to area promptly in case of patient emergency, fire, or disaster and reports to person in charge
- Maintains orderliness, efficiency and cleanliness of workstation
- Dispose of and order office supplies as needed
- Dispose of confidential paperwork as necessary
- Other Duties
- Communicates with staff to insure adequate office coverage
- Perform other duties as assigned within scope of job description
- Rotates weekly the overseeing of the daily schedule
- Reviews schedule for any issues for following day
- Provides weekly schedules as requested
- Call physician offices when questions arise regarding surgery schedule
We need to decide whether to keep subheadings like "Environment" and "Other Duties". Those could be separate sections? The instruction says use
- for any list of duties/requirements/benefits. The responsibilities section is essentially a list of duties. So we should output a