Administrative Coordinator of Communication Sciences and Disorders and Teacher Education

About the role

Elmira College is a private liberal arts college located in the Finger Lakes region of New York. The Administrative Coordinator of CSD and Teacher Education supports programmatic expectations with regard to professional accreditation and certification standards, including NYSED, NC-SARA, and AAQEP, while supporting the daily operations of the Speech and Hearing Clinic. This position ensures compliance in the Department of Communication Sciences and Disorders and undergraduate Teacher Education programs and serves as the first point of contact for patients and families.

Responsibilities

• Assist with collection of data for the Department of Communication Sciences and Disorders and the undergraduate Teacher Education programs, including data mandated by NYSED and AAQEP
• Provide instructions for students to complete federal and state mandated certifications/clearances
• Assist with student placements, ensure clear communication with cooperating teachers, and confirm placement reports are completed
• Ensure the completion of institutional recommendations and/or provide students on the individualized pathway with clear instructions
• Provide administrative support to the Chair of Teacher Education and Teacher Education faculty
• Provide administrative support to the Chair of Communication Sciences and Disorders and CSD faculty
• Participate in cross-training to provide operational support and maintain continuity of services
• Support Elmira College’s Speech and Hearing Clinic by collaborating with faculty, staff, and student clinicians to ensure efficient and effective daily operations
• Greet patients and visitors in a professional and courteous manner
• Schedule appointments, manage provider calendars, and coordinate patient flow
• Answer phone calls, respond to emails, and assist with general inquiries
• Register patients, verify payment information, and maintain accurate patient records
• Process purchases, invoices, reimbursements, and other financial transactions in a timely manner
• Perform other front-office administrative duties
• Prepare and organize clinical documents and office correspondence
• Order and maintain office and clinic supplies
• Coordinate communication between patients, clinicians, and outside providers as needed
• Assist with general office projects and administrative support
• Maintain the cleanliness and organization of reception, waiting, therapy, and administrative areas throughout the workday
• Disinfect commonly touched surfaces, toys, therapy materials, and equipment in accordance with clinic infection control procedures
• Serve as receptionist at the desk in the Speech and Hearing Clinic (80%) and the Teacher Education Office (20%)
• Assist with monitoring and management of departmental and clinic budgets in accordance with institutional policies and procedures
• Monitor expenditures, reconcile accounts, and maintain accurate financial records
• Prepare budget reports and provide financial information to department leadership to support planning and decision-making
• Participate in and support occasional evening and weekend clinics, outreach activities, recruitment events, open houses, and other departmental events as needed
• Assist the Provost in tracking and maintaining a comprehensive list of articulation agreements
• Contact current and potential articulation agreement partners with curricular