Administrative Coordinator - Medical Office Experience Preferred, full benefits, no weekends

Daily Business

• Daily business deposits for all of VA Eye Consultants and Tidewater Eye Centers locations.
• Responsible for reconciling all cash and check payments received by the Patient Coordinators with the daily Phreesia reconciliation reports.

NextGen Reporting

• Run NextGen report daily for all new patient appointments which require a Good Faith Estimate due to self-pay status.

Mailing Duties

• Receive and sort all incoming mail to the practice, including the ASC and clinic mail.
• Determine payor and patient payments which are sent to the company lock box for processing.
• Sort all remaining interoffice mail and distribute to the correct departments and locations.

Provider Time Tracking

• Track all provider time out of the office on the shared spreadsheet.

Credit Card Payments

• Provide support to shareholder providers.
• Run credit card payments through Phreesia when sent from Cash Posters.

Additional Duties

• Additional duties to be assigned as needed.

Qualifications

• Detail-oriented, trainable, and committed to providing excellent patient care.
• Prior experience with EMR/EHR preferred.
• Adaptable to various competing demands.
• Ability to handle confidential information with discretion.
• Demonstrates quality patient service and professionalism during interactions with patients, coworkers, and vendors.
• Very strong interpersonal skills and an ability to build relationships with doctors, teammates and staff.
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities.
• Mets attendance and tardiness expectations. Is dependable; follows policies and procedures.
• Performs quality work and consistently exhibits initiative.
• Highly resourceful, professional team-player, with the ability to also be extremely effective independently.

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED) required.
• Associate's or prior medical office experience preferred.

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay