Administrative Coordinator, Childcare Center

Responsibilities

• Provide day-to-day administrative support to the Director and Manager, including scheduling, correspondence, and document management.
• Serve as the primary front desk contact, greeting families and visitors and managing phone and email inquiries with professionalism and discretion.
• Maintain accurate records, including enrollment documentation, attendance, billing support, and required regulatory documentation.
• Support coordination of enrollment processes, waitlists, and communication with families.
• Utilize computer systems and software (e.g., Microsoft Office, childcare management systems) to track and manage center operations.
• Aid in the preparation of reports, communications, and materials for staff and families.
• Ensure compliance with hospital policies and childcare licensing requirements through proper documentation and recordkeeping.
• Assist with supply management, ordering, and coordination of routine administrative tasks.
• Serve as a backup point of contact for on-site leadership, assisting with basic operational decision-making and issue escalation when the Director and Manager are not present.
• Promote a positive and professional environment aligned with the organization’s mission and values.

Qualifications

• High school diploma or equivalent required.
• Associate degree in business administration, early childhood education, or related field preferred.
• Minimum of 2–3 years of administrative or office support experience, preferably in a childcare, healthcare, or customer service setting.
• Strong computer proficiency, including Microsoft Office (Word, Excel, Outlook).
• Excellent customer service skills with professional in-person and phone etiquette.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Demonstrated reliability and ability to work independently with minimal supervision.