Administrative Coordinator

About the Role

We are seeking an Administrative Coordinator for the Consumer Protection Division (CPD) who excels in customer service, possesses strong administrative skills, and has a keen attention to detail. This role offers a unique opportunity to contribute to South Carolina’s agricultural community.

Responsibilities

• Greet and assist all visitors and callers, or direct them to the appropriate person.
• Distribute mail and collect submitted samples, verifying paperwork for accuracy.
• Schedule and set up the CPD conference room.
• Provide administrative support for CPD operations, including processing shopping carts for purchase orders, invoices, and deposits.
• Assist with project preparation and maintain various databases.
• Support CPD fleet assignments.
• Process export certificates for products manufactured in South Carolina.
• Assist with travel arrangements and reimbursements, including verifying finance forms and receipts.
• Serve as backup for handling complaint calls for Consumer Services, Wholesale Food Safety, and Feed Safety.
• Act as backup to the CPD Business Manager.
• Assist with at least one agency event per year (e.g., flower show, job fair).

Requirements

• Associate’s degree and 2 years of administrative experience; or a high school diploma and 4 years of administrative experience.
• A bachelor’s degree and 1 year of experience may substitute for the required experience.
• Valid state driver’s license and ability to operate a motor vehicle.
• Proficiency in standard office equipment (computer, printer, copier) and routine office software (e.g., MS Office).
• Ability to prepare clear, concise, and comprehensive oral and written communication with minimal errors.
• Ability to sit or stand for prolonged periods and lift up to 25 pounds.
• Strong attention to detail and organizational skills for managing hardcopies, softcopies, and electronic files.
• Ability to communicate effectively with people from diverse backgrounds.

Preferred Qualifications

• Proficiency in MS Word, Excel, Access, and Outlook (email and calendar).
• Strong data entry skills.
• Two years of customer service experience.
• Strong writing, proofreading, and editing skills.
• Experience with SCEIS Shopping Cart and multi-line telephone systems.

Benefits

• Generous state benefits, including retirement, health, vision, dental, and life insurance.
• Low premiums: less than $100/month for employee-only BCBS State Standard Plan coverage; $377/month for full family coverage.
• 13 paid holidays.
• Generous annual and sick leave accruals.
• Up to 6 weeks of paid parental leave.
• Employee Assistance Program, including free counseling sessions for employees and household members.
• Free Life Management Services (legal, financial, and more).

Additional Information

This position is based at the Columbia State Farmers Market in West Columbia (off Hwy 321) and is not remote.