Administrative Coordinator

Job Summary

Robert Half is seeking a motivated and customer-focused Administrative Assistant / Customer Service & Sales Support Coordinator to join a growing team. This position is ideal for someone who enjoys wearing multiple hats and serving as a key point of contact for customers, sales staff, and office leadership.

About the Role

The successful candidate will provide administrative support to the Office Manager, assist with customer inquiries, and help ensure smooth communication between customers and the sales team. This role requires strong organizational skills, professionalism, and the ability to thrive in a fast-paced office environment.

Responsibilities

• Answer and direct incoming phone calls in a professional and friendly manner
• Respond to customer questions and provide exceptional customer service
• Support the sales team by facilitating communication between customers and internal staff
• Aid with order inquiries, customer follow-up, and general sales support activities
• Help maintain efficient office operations and workflow
• Provide administrative support to the Office Manager and other team members as needed
• Prepare, edit, and maintain documents, spreadsheets, and reports
• Manage correspondence, filing, and data entry tasks
• Cook up information and communications to ensure timely responses and follow-up
• Perform additional administrative duties as assigned

Qualifications

• Previous experience in an Administrative Assistant, Customer Service, Receptionist, Sales Support, or Office Coordinator role preferred
• Strong customer service and communication skills
• Able to multitask and prioritize competing responsibilities
• Proficient in Microsoft Word and Excel
• Strong organizational skills and careful attention to detail
• Able to work independently while also collaborating effectively with a broader team
• Reliable and dependable with a positive attitude

Preferred Skills

• Experience supporting a sales team or customer-facing office environment
• Comfortable handling a high volume of phone calls and inquiries
• Strong problem-solving skills and ability to adapt to changing priorities