Administrative Coordinator

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

About the Role

Penn Medicine Connected Health is seeking a highly organized, detail-oriented, and service-minded Administrative Coordinator to support the growing operations of one of the health system’s most innovative care delivery platforms. This role is ideal for someone who enjoys coordinating people, processes, and priorities in a fast-paced environment while contributing to work that expands access to care, improves the patient experience, and supports clinical teams across Penn Medicine.

Connected Health serves as the enterprise umbrella for virtual care, digital health, and telemedicine programs across the University of Pennsylvania Health System. The team brings together clinical, operational, and technology leaders to support programs such as Penn Medicine OnDemand, Virtual Nursing, Penn E-LERT, teleconsults, patient outreach, and specialty telehealth services across inpatient, ambulatory, and direct-to-consumer settings.

Why This Role Matters

The Administrative Coordinator will play a key role in helping the Connected Health Operations team run smoothly and effectively. By supporting scheduling, communications, meetings, tracking, documentation, and day-to-day coordination, this position helps leaders and team members stay focused on delivering high-quality, scalable, and patient-centered virtual care across the health system.

Responsibilities

• Provide administrative and operational support to Connected Health leadership and program teams.
• Coordinate calendars, meetings, agendas, materials, and follow-up items for operational workgroups and leadership discussions.
• Assist with tracking projects, deadlines, requests, approvals, and action items to support timely execution.
• Prepare, organize, and maintain documents, reports, presentations, meeting notes, and shared team resources.
• Support communication across clinical, operational, technology, and administrative stakeholders.
• Help coordinate onboarding, team logistics, scheduling needs, supply requests, and other day-to-day operational activities.
• Contribute to process improvement by identifying opportunities to streamline administrative workflows and improve team efficiency.
• Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Qualifications

• High School Diploma/GED (Required)
• 3+ years of Administrative Office Experience (required)

Ideal Candidate

The ideal candidate is proactive, professional, collaborative, and comfortable managing multiple priorities with accuracy and discretion. This individual should enjoy working in a mission-driven health care environment, building relationships across teams, and helping complex operations stay organized, responsive, and aligned.

Opportunity

This is an exciting opportunity to join a highly visible and growing area of Penn Medicine that is shaping the future of care delivery. The Administrative Coordinator will be part of a dynamic member of the Data, Technology, and Solutions team advancing virtual care, supporting operational excellence, and helping bring innovative care models to patients and providers across the health system.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.