Administrative Coordinator

This role operates within B2B travel technology and global hotel distribution, serving travel businesses, subagents, and agency partners. The Administrative Coordinator ensures administrative-focused coordination with operational control, maintaining clear separation between confirmed facts, pending dependencies, and exceptions.

About the role

The Administrative Coordinator maintains administrative-focused coordination with business support, ensuring every checkpoint leaves a visible source, owner, status, and next action. The role is evaluated through administrative-focused, coordination-owned workflows in the context of B2B travel technology and global hotel distribution.

Responsibilities

• Reconcile Joy Travel Group role documentation with status tracking for administrative-focused coordination.
• Coordinate workflow management with deadline management, ensuring checkpoints are traceable and owned.
• Review documentation and reporting to maintain visibility of source, owner, status, and next action.
• Perform document quality control with source verification to prevent downstream rework.
• Apply data accuracy while tracking evidence and deadlines in administrative workflows.
• Document process compliance and escalate issues with clear reasoning in the operational context.
• Use judgment for follow-up, especially when coordination depends on external confirmations rather than assumptions.
• Ensure remote completion of administrative tasks meets Joy Travel Group’s standards for security, traceability, and readiness for the next authorized teammate.

Requirements

• Confident use of Joy Travel Group’s workflow context and operations coordination in B2B travel technology and global hotel distribution.
• Ability to maintain operational control under the specific demands of the role, ensuring traceability and ownership of unresolved items.
• Strong record management, operations coordination, and process compliance to meet the role-specific handoff test.

Pay

Base salary: $41,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.