Administrative Coordinator

Employment Type: Full time
Shift: Evening Shift

About the role

This is a full-time position (40 hours weekly / 1.0 FTE) at MercyOne Des Moines House of Mercy. Benefits coverage begins on the start date with no waiting period.

Responsibilities

• Accounts Receivable:
  • Prepares monthly ledger sheets for A/P from claim forms.
  • Posts receivables, prepares lease rent and food invoices, and collects and posts meal assessment payments.
  • Updates monthly food collection report and balances receipts and paid-out slips against petty cash drawer.
  • Prepares bank deposits and remits receipts.
  • Serves clients by accepting deposits and payments of fees, cashing checks, making change, signing receipts, refunding deposits, and answering inquiries.
  • Refers special requests to the Director.
  • Prepares complete and accurate claims for client services based on correct client information, dates of service, and number of units per identified code.
  • Remits charges to designated agencies for reimbursement (e.g., Medicaid, Iowa Department of Human Services or Public Health, City of Des Moines).
• Accounts Payable:
  • Pays all bills in a timely and qualitative manner.
  • Maintains supportive documentation relative to various payable accounts (e.g., W-9).
  • Provides oversight and assistance to House of Mercy personnel with business-related reimbursements.
  • Compiles financial-related billing and accountability information for select grants (e.g., HUD).
• Maintains client accounts accurately using bookkeeping methods to keep accounts reconciled.
• Balances receipts and paid-out slips against client cash drawer.
• Summarizes details in separate client ledgers to general ledger and reconciles general ledger with bank report.
• Keeps records of various financial information and transactions for House of Mercy using calculator and computer.
• Verifies, allocates, and posts details of business transactions to accounts or computer spreadsheets from documents such as invoices and receipts.
• Provides Director with administrative support as requested, including scheduling conferences/training and making travel arrangements.
• Assists in processing travel claims for reimbursement.
• Communicates information effectively to individuals or groups (e.g., volunteers, community groups, contributors).
• Listens and responds appropriately to inquiries.
• Compiles employee and financial data for annual and other reports (e.g., grant expenditures, restricted funds, daily census) using word processing, spreadsheets, and database applications.
• Assists with compiling, copying, and presenting material/information required for audits.
• Trains other personnel as needed.
• Greets and assists clients/visitors (crisis, walk-ins, etc.) and ancillary personnel entering the facility.
• Maintains positive consumer relations with all persons entering the facility, monitoring client/visitor behavior and involving clinical staff/management when necessary.

Requirements

• High School Diploma or GED (required).
• Some post-secondary education (preferred).
• Two (2) years of work experience in business/office operations (required).
• Spreadsheet and word processing skills (required).
• Working knowledge of Microsoft products (e.g., Word, Excel).
• Proof of completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of employment.

Benefits

Benefits coverage is effective on the start date with no waiting period.