Administrative Coordinator

About the role

The Administrative Assistant plays a critical role in supporting daily office operations and ensuring a seamless experience for both internal teams and external clients. This position serves as the front-facing representative of Dynamo Capital, managing office operations, client interactions, and administrative support while contributing to the overall efficiency and success of the organization.

Key Responsibilities

• Serve as the primary point of contact for internal and external communications, including phone calls, emails, and in-person inquiries
• Greet clients and visitors, ensuring a professional and welcoming experience aligned with company standards
• Manage incoming mail and distribute correspondence to appropriate team members
• Maintain office operations, including ordering supplies, restocking inventory, and ensuring common areas are clean and organized
• Oversee facility-related requests by coordinating with vendors and the facility manager, tracking work orders through completion
• Maintain access control systems, including managing security door tags and ensuring office security protocols are followed
• Assist with scheduling and calendar coordination as needed
• Support administrative communication needs, including drafting and distributing internal and external correspondence
• Provide timely and professional responses to client inquiries, including phone, email, and walk-in traffic
• Support cross-functional operations by assisting with servicing and processing tasks as needed (e.g., loan boarding, draws, payoff requests, audits)
• Monitor and follow up on critical documentation workflows, including recorded mortgages, title packages, and document completion
• Review and manage monthly reports, including maturity dates and sending required notices
• Complete special projects and additional administrative tasks as assigned

Performance Metrics & Expectations

• Service & Responsiveness: Consistently provide timely, professional responses to internal and external inquiries, maintaining a high level of client service
• Accuracy & Compliance: Ensure a high level of accuracy in administrative tasks and documentation while adhering to internal processes and compliance standards
• Operational Efficiency: Maintain organization and effectiveness in managing office operations, proactively identifying and resolving gaps
• Execution & Ownership: Demonstrate accountability by seeing tasks through to completion with consistency and minimal oversight
• Collaboration & Team Support: Actively support team members and contribute to cross-functional processes to drive overall team success
• Growth & Development: Build proficiency in company systems and processes, demonstrating progress toward independence in responsibilities
• Proactivity & Initiative: Identify opportunities to assist the team, take initiative, and contribute to the success of the broader organization

Core Competencies

• Strong communication and interpersonal skills
• High level of organization and attention to detail
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Proactive mindset with a willingness to take initiative
• Customer service orientation and professionalism
• Ability to maintain confidentiality and handle sensitive information
• Problem-solving skills and adaptability

Qualifications & Experience

• 1–3 years of administrative or office support experience preferred
• Experience in a customer-facing or client service role
• Strong proficiency in Microsoft Office and general office systems
• Experience with internal systems (e.g., SharePoint, Monday.com, or similar tools) is a plus
• Exposure to financial services, lending, or operations environments is a plus

Why Join Dynamo Capital?

• Be part of a rapidly growing company where your work directly impacts outcomes
• High-ownership environment with opportunities to influence processes and scale operations
• Collaborative, entrepreneurial culture that values speed, innovation, and accountability
• Clear opportunities for career growth as the platform expands
• Competitive base salary based on experience and qualifications
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• Opportunities for growth in a high-performing, entrepreneurial environment
• 401K

Pay

The salary range for this position is $60,000–$65,000. Final compensation will be determined based on the candidate’s experience and education.