Administrative Coordinator

Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, one physician assistant, a team of sonographers, and a large support staff. We have helped women in the Washington, DC metropolitan area deliver healthy babies and live healthier lives for over forty years, providing medical and surgical care focused on women's reproductive systems, including preventative well-woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause.

About the role

We are seeking a full-time Administrative Coordinator for our Falls Church location. This role will be responsible for greeting, registering, and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. The Administrative Coordinator will travel between our three office locations in Chevy Chase, MD, Falls Church, VA, and Washington, D.C. as needed.

Responsibilities

• Serve as the first touchpoint between the patient and the practice by greeting and assisting patients and visitors in person or on the telephone.
• Perform all registration (or verify mobile registration) for new patients and update registration information for established patients.
• Handle patient situations, including upset or dissatisfied customers, and collaborate with other teams to resolve customer needs efficiently and effectively.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.
• Maintain records and accounts.
• Perform other duties as assigned.

Requirements

• High school diploma or GED required; Associate's degree preferred.
• Minimum two (2) years of experience in a medical/clinical office.
• Ability to travel between practice locations as needed.

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Savings Account (FSA) Option
• 401k Retirement Plan with company-provided match after 1 year of employment
• Life and Disability Insurances
• Paid holidays & PTO

Pay

Compensation range: $20.00–$23.00 per hour, based on years of experience.

Reiter, Hill & Johnson is partnered with Advantia Health, which is transforming healthcare for women by setting a higher standard of care and convenience while reducing unnecessary costs. COVID-19 and Flu vaccination is a required condition of employment.