Administrative Coordinator

About the Role

The Administrative Coordinator plays a vital role in supporting the daily operations of River Bend Health & Wellness by providing administrative, scheduling, communication, and client support services. This position serves as a central point of coordination between clients, providers, and departments to ensure efficient office workflow and a positive client experience.

Responsibilities

• Coordinate client appointments, intakes, follow-up visits, and provider schedules.
• Answer and direct incoming calls while providing professional and courteous customer service.
• Greet clients and visitors and maintain a welcoming office environment.
• Conduct client outreach regarding appointments, services, and program participation.
• Prepare, maintain, and update client records and documentation within the Electronic Health Record (EHR).
• Create and maintain reports, forms, spreadsheets, and other administrative records.
• Provide administrative support to clinical staff, leadership, and other departments.
• Assist with pharmacy communications, scheduling coordination, and operational needs.
• Process incoming and outgoing mail and maintain office supply inventory.
• Support meetings, training, community outreach events, and organizational activities.
• Transport clients to approved appointments, services, or community resources as assigned.
• Maintain compliance with HIPAA, company policies, and applicable regulations.

Requirements

• High School Diploma or GED required.
• Preferred experience in healthcare, behavioral health, substance use treatment, medical office administration, customer service, or related administrative environments.
• Current First Aid and CPR certification.
• Narcan administration training.
• At least 18 years of age.
• Valid driver license with acceptable driving record.
• Pass a background check.
• Health physical screen and negative TB test.
• Drug and Alcohol screening.

Physical Requirements

• Ability to sit, stand, walk, and operate office equipment for extended periods.
• Ability to lift up to 50 pounds.

Schedule

• Sun-Thu 8:00am-4:00pm
• or Tue-Thu 12:00pm-8:00pm and Fri-Sat 8:00am-4:00pm