ADMINISTRATIVE COORDINATOR 3

About the role

This position functions as a Switchboard Operator within the District Business Office. The incumbent must be self-motivated and able to perform duties independently with little to no supervision on a regular basis. The incumbent will participate in DOTD structured training programs as appropriate and attend all continuing education classes and conferences deemed necessary to facilitate the performance of required tasks.

Responsibilities

• Operate the Switchboard by phone and two-way radio.
• Greet all customers, both internal and external.
• Ensure calls are forwarded to the proper person or department in a courteous and timely manner.
• Communicate with management personnel and vendors, exchanging information and resolving problems.
• Scan all pay documents into Content Manager, using a multi feeder Fujitsu Scanner.
• Assist the traveling public.
• Enter all calls received from customers into the Customer Service Database.
• Open and stamp all incoming mail for the Business Office and sort and distribute all other incoming mail.
• Perform other duties as necessary, including, but not limited to, emergency/disaster support activities.

Requirements

Minimum Qualifications: Two years of experience in administrative services. Experience Substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

How to Apply

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information

For further information about this vacancy, contact: Shuntel Davis ADA Business - District 08/Unit 001 Office: 318-561-5104 Email: Shuntel.Davis@la.gov