Administrative Coordinator 1, 2 or 3 (Receptionist)

About the role

The Northwest Louisiana Human Services District seeks an Administrative Coordinator (Receptionist) to serve as an integral member of the administrative services and service delivery teams, working closely with direct service provider staff, supervisors, and clients as the main receptionist at the Shreveport Behavioral Health Clinic.

Responsibilities

• Serves as the Main Receptionist at a Large Behavioral Health clinic.
• Answers multi-line telephone system, giving routine information and screening calls.
• Provides a wide variety of clerical duties that require independent judgment and in-depth knowledge of District and Behavioral Health policies, procedures, rules, and regulations.
• May involve communication with other departments, customers, etc.
• Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer.
• Serves as backup to the Scheduling Specialist and Medical /Records Custodian as needed.

Requirements

• No experience or training is required.

Qualifications

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Skills

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Benefits

• Compensation: Based on level of qualifications and experience.

Pay

• Administrative Coordinator 1 - $10.50/hour - $18.00/hour
• Administrative Coordinator 2 - $12.03/hour - $20.61/hour
• Administrative Coordinator 3 - $13.77/hour - $23.59/hour

Schedule

• Work schedule: 8:00 am - 4:30 pm, Monday - Friday.

Contact Information

• NW LA Human Services District Human Resources
• 1310 N Hearne Ave
• Shreveport, LA 71107
• Phone: 318-676-5111