Administrative Compliance & Records Coordinator

Great Livin is looking for an Administrative Compliance & Records Coordinator who is organized, dependable, detail-oriented, and comfortable managing multiple priorities.

About the role

You'll help keep Great Livin's administrative records, documentation, and compliance systems accurate, organized, current, and ready when they're needed.

Responsibilities

• Maintain and organize electronic and paper records
• Upload and manage documents in SharePoint, Therap, and other systems
• Track deadlines, renewals, missing documents, and follow-up items
• Maintain client records, census information, Medicaid/LOC renewal tracking, and other administrative records
• Review documentation and receipts for completeness and accuracy
• Follow up on missing or incomplete information
• Help prepare documentation for audits and compliance reviews
• Maintain organized client books and administrative records
• Communicate with staff, guardians, providers, vendors, and outside agencies
• Support management, QA, Program, HR/Training, and Accounting with documentation needs

The role requires someone who can independently establish priorities, meet deadlines, handle recurring problems, and balance multiple responsibilities while maintaining accuracy and confidentiality.

Qualifications

• High school diploma required
• Associate degree or 2+ years of relevant administrative experience preferred
• Strong computer and Microsoft Office skills
• Experience with SharePoint, Therap, Excel, Word, Outlook, or similar systems is helpful
• Strong organization, time-management, and communication skills
• Valid driver's license, auto insurance, and reliable transportation
• Ability to meet required background checks and job-related training requirements

Experience with developmental-disability services, Medicaid, DD Waiver, Mi Via, or ICF-IID is helpful, but we're also interested in a strong administrative professional who has the right mindset and can learn our systems.

Skills

• Love organization and details
• Notice when something is missing or doesn't look right
• Follow through instead of assuming someone else handled it
• Are comfortable with computers, spreadsheets, and electronic records
• Can manage several deadlines without losing track of the details
• Ask questions and investigate when something doesn't make sense
• Communicate professionally and aren't afraid to follow up
• Can work independently once you're trained
• Take pride in accurate, complete work

Why This Position Matters

This isn't just paperwork. Good records, accurate documentation, and catching deadlines help our teams provide better services and prevent small issues from becoming larger problems.

Pay

$22.35 per hour (approximately $46,500 annually at 40 hours/week)

Schedule

Full-Time, Hourly Non-Exempt