Administrative Clerk Temp

Fitchburg, MA • Posted May 13, 2026

About the role

Works directly with Administrative Assistant I and Area Director, assisting in implementation of daily operational activities. Responsible for clerical support of HCSIS Stage I and Stage II investigations including data entry/correspondence. Back up for ordering supplies, office equipment and furniture. This includes maintaining a relationship with the Regional Business Office and various vendors that items are purchased from. Responsible for maintaining historical file system; which includes purging records and filing. Maintains Ineligible file system. Reviews forms, lists, documents, correspondence and/or applications for accuracy and completeness. Performs typing tasks utilizing MS Office programs, as needed and requested, including correspondences, etc. assist SCs with copying and mailing of ISPs. Maintains Reception Area including security, processing incoming and outgoing mail, switchboard, and maintaining In/Out board for staff. Maintains level of confidentiality around staff cell phone numbers, consumer information, confidential material including files that are being purged and individual consumer crisis. Maintains filing system for processing of MASSCAP information. Maintains tracking system for Safety Plans and Monthly Site Visits and other duties as assigned.

Responsibilities

• Assist Administrative Assistant I and Area Director with daily operational activities
• Provide clerical support for HCSIS Stage I and Stage II investigations (data entry, correspondence)
• Back up for ordering supplies, office equipment, and furniture; maintain relationships with Regional Business Office and vendors
• Maintain historical file system (purging records, filing)
• Maintain Ineligible file system
• Review forms, lists, documents, correspondence, and applications for accuracy and completeness
• Perform typing tasks using MS Office programs as needed (correspondence, etc.)
• Assist SCs with copying and mailing of ISPs
• Maintain Reception Area: security, incoming/outgoing mail, switchboard, In/Out board for staff
• Maintain confidentiality of staff cell phone numbers, consumer information, confidential material, files being purged, individual consumer crisis
• Maintain filing system for MASSCAP information processing
• Maintain tracking system for Safety Plans and Monthly Site Visits
• Perform other duties as assigned

Requirements

• Ability to read, write, and comprehend the English language
• Ability to use proper grammar, punctuation, and spelling
• Knowledge of clerical office practices and procedures, including office correspondence and the types and uses of office equipment
• Skill in typing at a minimum of 20 mailable words per minute
• Ability to follow written and oral instructions and directions
• Ability to communicate effectively through oral expression
• Ability to assemble items of information in accordance with established procedures
• Ability to file materials in accordance with standard filing procedures
• Ability to maintain accurate records
• Ability to establish and maintain harmonious working relationships with others
• Ability to deal tactfully with others
• Ability to exercise discretion when handling confidential information

Skills

• Prior experience in a clerical or administrative office environment
• Familiarity with standard filing systems and record-keeping practices
• Experience using common office equipment (copiers, scanners, fax machines)
• Basic computer skills, including word processing and email applications