Administrative

Job Description

The Banking Administrative supports customer and management team by providing helpful information, answering and distributing important emails, managing work order requests, and acting as a liaison between MBM management and Major Chain Customer Accounts. They will also provide backup support to all administrative duties.

Principal Accountabilities

• Answers inbound requests via phone, emails from customers, staff, and other sources.
• Provides excellent customer service and maintains a positive company image.
• Manages major chain accounts administrative tasks within Operations and Workforce Management software.
• Captures information of work requests to maintain logs, workforce software, and completes billing in a timely manner.
• Reviews and maintains updated AR Aging reports for chain accounts.
• Maintains updated logs of all contracted work for accounts.
• Performs administrative tasks in support of the Office Manager.

Position Requirements

• At least 5 years' experience in an Administrative Assistant role.
• Bilingual (English/Spanish) is a must.
• Demonstrates ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision.
• Demonstrates strong sense of responsibility, ownership, and pride in delivering quality results and understanding of business.
• Self-directed, proactive, eager to learn.
• Desires a long-term partnership.
• MUST demonstrate proficiency with the use of basic computer programs such as Microsoft Office software with minimal training, emphasizing Excel and Word.
• Exceptional verbal and written communication skills.

Additional Information / Benefits

• Dental Insurance
• Vision Insurance
• Medical Insurance

Screenings and Shifts

• Criminal Background Check Required
• Available Day Shift