Administrative

Administrative role in the Chicago, IL area for a leading provider of healthcare workforce software and solutions.

Responsibilities

• Performs a variety of office functions including retrieval and distribution of incoming/outgoing mail, faxes, filing, stocking supplies, and preparing/disseminating clinic correspondence.
• Completes Epic Administrative In-Box tasks as directed.
• Accesses Epic to retrieve referrals, orders, and other documentation.
• Assists patients with Release of Information requests.
• Maintains and retrieves medical records per HIM and office protocol.
• Handles patient calls efficiently and courteously, taking accurate messages for clinical staff.
• Schedules, cancels, or reschedules patient appointments as assigned.
• Places reminder calls or sends appointment information to patients per office policy.
• Transfers patients to pre-registration for insurance verification.
• Prepares and disseminates patient letters and other correspondence from Epic.
• Problem-solves issues by seeking appropriate resources.
• Works collaboratively as part of the medical practice team.
• Performs other duties as assigned.

Requirements

• High School Diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize Epic efficiently.
• Ability to adapt to change and be flexible.

Preferred Skills

• Medical office experience.

Schedule

• Day shift: 3x8-hour days (08:00 - 16:30).
• Duration: 13 weeks.

Pay

$25.66 per hour.

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch.
• Commuter Check Pretax Commuter Benefits.
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO.