Administrative Asst Sr

About the role

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) and, when prepared by the business unit, are described separately on an addendum to this position description.

Responsibilities

• Under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis, exercising moderate judgment and good working knowledge of company and/or department work procedures
• Obtain, assemble and organize data for use by supervisor or others
• Establish and maintain filing and record keeping systems
• Answer customer or public inquiries and follow up on routine inquiries as required
• Maintain confidentiality of company matters and data as required
• Effectively and clearly communicate instructions, ideas and department procedures and policies to customers, employees and managers in person, by telephone or by written or electronic means
• Work effectively as a team member within department and, due to knowledge and expertise, participate on inter-department teams as requested
• Anticipate needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service
• Use independent judgment, initiative and knowledge of department and company needs and goals in accomplishing work assignments
• Review, initiate and recommend corrective actions or improvements to administrative practices
• Informally recruit others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues

Requirements

• High school graduate or GED
• Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable
• Minimum of 3 to 4 years of related experience or the equivalent, normally obtained by progression through the classification of Administrative Associate
• Experience should include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing
• Displays good analytical and problem solving skills
• Demonstrated proficiency with computers and the use of office oriented software products

Pay

Compensation Grade: SP20-004. Compensation Range: $25.99 – $32.49.