Administrative Associate - Nurse Staffing Inpatient Float Pool - FT nights 7p-730a M-F and QOWE

Principal Responsibilities

• Maintain confidentiality of hospital matters regarding patients, physicians, visitors, co-workers, and other center members.
• Maintain patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.
• Maintain an effective and quality interpersonal relationships with patients, family members, physicians, visitors, co-workers, and other center members.
• Cook up communications for the entire unit; answers telephone, handles mail, fax, pager communications to/from unit in a friendly, courteous, accurate manner.
• Coordinate communications for the entire unit; answers telephone, handles mail, fax, pager communications to/from unit in a friendly, courteous, accurate manner.
• Act as a unit receptionist, information agent for patients, nursing staff, physicians, allied services, and visitors; ensure that information sharing of unit operations is maintained; communicate concerns to the management team for problem solving.
• Register, admit patients to the unit; accurately enter, maintain patient information into hospital computer systems including demographic, financial information; assign, verify patient medical record numbers.
• Type and prepare various forms such as pre-admission and consent forms.
• Verify, assess coverage on all types of encounters working with third party payers included but not limited to: Blue Cross, HMOs, PPOs, private insurance companies, Medicare, Medicaid, private pay patients.
• Receive, record payments for hospital, medical services rendered; maintain petty cash fund; balance cash drawer, prepare cash reports, bank deposits daily.
• Perform other duties as assigned.

Essential Functions

• Proficient in medical terminology, hospital computer systems, and general office equipment.
• Must possess excellent interpersonal skills necessary to effectively communicate with patients, medical staff, employees, third party payers.
• Must possess good analytical and math skills.
• Must have mobility skills to move room-to-room, between floors, including ability to assist in lifting, moving, evacuation of patients.

Education

• A high school diploma equivalency OR 1 year of applicable cumulative job specific experience required.