Administrative Associate - General Management

About the role

We are looking for a talented Administrative Associate - Level II to join our General Management team in Kenner, LA.

Key Responsibilities

• Provides administrative and office management support for branch operations.
• Serves as the first point of contact for visitors, customers, and employees, delivering exceptional customer service.
• Captures meeting notes and distributes communications and follow-up materials.
• Maintains accurate records and uploads documentation into internal systems.
• Affords facility management activities, including maintenance coordination, vendor communication, PO creation, and invoice processing.
• Supports branch leadership with administrative projects and operational initiatives.
• Demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Handles confidential information with professionalism and discretion.
• Contributes to a positive team environment while supporting day-to-day branch operations.

Competencies

• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Data Analytics - Discovers, interprets, and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem-solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data-driven business decisions.
• Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Requires some work experience or intermediate level knowledge obtained through education, training, or on-the-job experience.
• Provide branch reception and customer service.
• Engage with customers/visitors to identify needs and provide guidance.
• Ensure contractor HSE compliance/adherence.
• Maintain cash records and perform transactions.
• Ensure HSE inspections are completed and documentation uploaded.
• Maintain branch access to HSE documentation on cloud for compliance, audit, and quick reference purposes.
• Supervise facilities projects, monitor and report progress.