Administrative Assistant TEMP - EAG Laboratories

Eurofins EAG Laboratories has almost 50 years of experience in engineering and materials testing services. Our parent company, Eurofins Scientific, is a multi-billion-dollar global leader in engineering and scientific services operating over 950 labs in 60 countries with 65,000 employees and a portfolio of over 200,000 validated analytical methods. At EAG, curiosity fuels everything we do. Our scientists and engineers support industries ranging from semiconductors and advanced electronics to pharmaceuticals, medical devices, energy systems, and consumer products. Using advanced techniques in analytical chemistry, microscopy, surface analysis, and engineering sciences, we help clients solve complex challenges across the product lifecycle.

About the role

The ideal candidate will represent the company while developing customer relationships and maintaining a high level of customer satisfaction. This role plays a significant part in ensuring the office runs smoothly, requiring strong time-management skills, the ability to multitask, and work without supervision.

Responsibilities

• Provide front office and administrative support, including operating a multi-line phone system and general office equipment.
• Receive, distribute, and process client purchase orders and invoicing.
• Assist in administrative and clerical functions, including invoicing, billing, customer service, and sample processing via FedEx/UPS or hand delivery.
• Sample Processing: Manage the receipt, distribution, tracking, storing, and disposition of all analytical samples with strict adherence to ISO 9000 and 17025 policies and procedures.
• Coordinate with the Operations Manager and other staff to provide clerical and administrative support, including data entry, typing, filing, sorting, mailing, or shipping.
• Ensure protection of company confidential and proprietary information at all times.
• Perform other duties as assigned.

Requirements

• AA Degree or equivalent in education and experience.
• 1–2 years of relevant experience.
• Knowledge of basic office functions and familiarity with office machines.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook).
• Strong communication skills to clarify issues, resolve conflicts, and work effectively with diverse teams under pressure.
• Accuracy, problem-solving skills, attention to detail, and timeliness in completing projects.
• Ability to provide direction to support staff (no direct supervisory responsibility).

Skills

• Effective communication with customers and employees.
• Ability to remain calm under stress and respond quickly to differing situations.
• Close-distance visual acuity (with or without correction).
• Ability to operate a keyboard, telephone, file cabinets, and lab equipment.
• Capacity to learn new tasks, remember processes, maintain focus, and complete tasks independently.
• Ability to communicate clearly in person, over the phone, and in group settings.

Physical Requirements

• Ability to remain in a stationary position 50% of the time.
• Ability to operate a personal computer or lab equipment continuously for 4+ hours.
• Capability to access items stored at various levels, including overhead.
• Ability to work in situations with speed or productivity quotas.

Pay

The compensation range for this position is $22.00 - $30.00 per hour, commensurate with experience.

Benefits

• Medical, dental, and vision coverage.
• 401k company matching.
• Paid time off.
• Wellness program.
• Education assistance.
• Volunteer time off.
• Additional perks to foster work/life balance.

About the Company

At EAG, our people set us apart—we are problem solvers, collaborators, and lifelong learners who value precision, curiosity, and impact. Your work here will directly influence the safety, reliability, and performance of products used globally. We emphasize teamwork, learning and development, and diversity, encouraging everyone to bring their authentic selves to work.

This position may be subject to ITAR (International Traffic in Arms Regulations) government regulations.