Administrative Assistant, SBDC and KSOM Deans Office

The University of Scranton is committed to providing an inclusive environment free from harassment and discrimination. The University does not discriminate on the basis of race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

About the role

The Administrative Assistant provides administrative support for staff of the Kania School of Management (KSOM) Dean's Office and the Small Business Development Center (SBDC).

Responsibilities

• Provides front-office reception and general administrative support to KSOM and SBDC, including answering phones, responding to inquiries, greeting visitors, sorting and distributing mail, and directing requests as appropriate.
• Provides administrative support to members of the Dean’s Office and SBDC (including Business Assistance Service Centers), including scheduling meetings, managing multiple calendars, preparing correspondence, maintaining records and files, and supporting accreditation reporting, including AACSB data collection and compilation.
• Assists with the planning and coordination of meetings, events, workshops, ceremonies, and other special programs, including scheduling, logistics, work orders, catering requests, and related arrangements.
• Aids in the development and distribution of KSOM newsletters and related communications.
• Maintains fiscal records, supporting documentation, and audit-ready files for multiple SBDC program funds, ensuring accuracy and completeness.
• Prepares periodic account status reports using Banner and Excel in accordance with funding and PA SBDC guidelines and regulations.
• Processes vendor and contractor invoices, reconciles CRM reports, and resolves discrepancies as needed.
• Processes P-card transactions, deposits, check requests, and travel expense reimbursements, including receipt tracking and documentation.

Requirements

• Proficiency in Microsoft Excel, including downloading, importing, organizing, and managing data for reporting, grants management, and invoicing purposes.
• Proficiency with Microsoft 365 applications (Word, Outlook, Teams) and Zoom.
• Strong attention to detail and excellent organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities, meet deadlines, and work independently in a team environment.
• The ability to learn and adapt to new software applications (e.g., Constant Contact or other e-newsletter platforms).

Qualifications

• Minimum of three (3) years’ experience in administrative support, office coordination, or related clerical/operational roles.
• Experience with higher education administrative systems and processes, including purchasing, scheduling, financial documentation, reporting workflows, and enterprise systems (e.g., Banner, payroll systems, or similar platforms) preferred.
• Experience with grant-funded programs, financial reporting, or data tracking preferred.

Skills

• Ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy.
• The ability to respect, support, and contribute to the University’s Catholic and Jesuit mission.

Pay

Salary range: $20.00 - $25.00 per hour.

Schedule

Monday through Friday, 8:30 a.m. to 4:30 p.m.

Additional Information

The University of Scranton is an Equal Opportunity Employer/Educator.