Administrative Assistant, SBDC and KSOM Dean’s Office

Position Information

The University of Scranton is seeking an Administrative Assistant to provide administrative support for staff of the Kania School of Management (KSOM) Dean’s Office and the Small Business Development Center (SBDC).

Essential Duties

• Provides front-office reception and general administrative support to KSOM and SBDC, including answering phones, responding to inquiries, greeting visitors, sorting and distributing mail, and directing requests as appropriate.
• Provides administrative support to members of the Dean’s Office and SBDC (including Business Assistance Service Centers), including scheduling meetings, managing multiple calendars, preparing correspondence, maintaining records and files, and supporting accreditation reporting, including AACSB data collection and compilation.
• Provides administrative support to the MBA Program Director and Online Program Coordinator.
• Maintains fiscal records, supporting documentation, and audit-ready files for multiple SBDC program funds, ensuring accuracy and completeness.
• Processes vendor and contractor invoices, reconciles CRM reports, and resolves discrepancies as needed.
• Processes P-card transactions, deposits, check requests, and travel expense reimbursements, including receipt tracking and documentation.

Additional Skills Required

• Proficiency in Microsoft Excel, including downloading, importing, organizing, and managing data for reporting, grants management, and invoicing purposes.
• Proficiency with Microsoft 365 applications (Word, Outlook, Teams) and Zoom.
• Strong attention to detail and excellent organizational skills.
• Excellent verbal and written communication skills.
• Able to manage multiple priorities, meet deadlines, and work independently in a team environment.
• Able to learn and adapt to new software applications (e.g., Constant Contact or other e-newsletter platforms).
• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy.
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission.

Minimum Education Requirements

• A high school diploma or equivalent is required.

Preferred Education

• An associate degree in Business or related field is preferred.

Minimum Job Experience Requirements

• A minimum of three (3) years’ experience in administrative support, office coordination, or related clerical/operational roles is required.

Preferred Qualifications

• Experience with higher education administrative systems and processes, including purchasing, scheduling, financial documentation, reporting workflows, and enterprise systems (e.g., Banner, payroll systems, or similar platforms) is preferred.
• Experience with grant-funded programs, financial reporting, or data tracking is preferred.