Administrative Assistant - Sales

We currently have a part-time opening in our Seattle, WA office for 18 hours per week at $22.00 per hour.

About the role

An Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. As a valued member of the Tom James sales support team, you will play a key role in ensuring smooth operations and exceptional client service.

Responsibilities

• Regular onsite attendance required
• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
  • Setting up appointments
  • Providing status of orders
  • Scheduling deliveries
  • Sending reminders
• Supporting the sales efforts of the sales professional by:
  • Communicating regularly with the sales professional and other members of the store team
  • Meeting with the sales professional to set goals
  • Managing daily calendar
  • Organizing inventory
  • Pursuing efficiencies for processes and communication
  • Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing – proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients, and outside vendors
• Maintaining a professional image to interface with corporate clients

Requirements

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred
• Experience with a sales-oriented environment is a plus

Benefits

• Generous PTO plan
• Paid holidays
• 401(k) plan

Pay

$22.00 per hour

Schedule

18 hours per week, part-time