Administrative Assistant-Sales

About the role

ELS is the ideal organization for developing a long and successful career. Known for its culture of recognition and excellence, ELS is seeking an Administrative Assistant-Sales in Elgin, Illinois.

Responsibilities

• Greeting customers and residents professionally and friendlily.
• Processing and closing homes according to company business plans.
• Serving customers using the company’s selling philosophy and provided tools.
• Maintaining consistent follow-through with customers from initial contact to after closing, keeping records of all communication.
• Monitoring and recording daily customer traffic using company tools and sending “Thank You” notes.
• Accurately completing administrative tasks, handling priorities, creating sales agreements, calculating taxes, and running credit checks.
• Maintaining and updating the company’s internal inventory software to ensure accuracy of available and sold homes.
• Taking photographs and videos of homes for marketing purposes.
• Attending and participating in regular rally meetings to review sales and marketing strategies.
• Maintaining open communications with all community and regional team members.
• Auditing marketing materials and managing digital marketing sources.
• Maintaining a list of current available homes daily, including tracking new arrivals.
• Organizing and maintaining files, ordering office supplies, researching and implementing company-sponsored activities.
• Participating in training programs and seminars as required.
• Delivering various communications to customers or residents as needed.
• Performing other duties as assigned by the manager.

Requirements

• Strong customer service skills.
• Strong interpersonal, written, and verbal communication skills.
• Positive attitude, self-motivated, resourceful, professional, and capable of meeting deadlines and goals.
• Strong math skills and ability to calculate figures and amounts like discounts, interest, and commissions.
• Ability to work in a fast-paced and team-centered environment.
• Ability to work weekends on a regular basis.
• Problem-solving and detail-oriented abilities.
• Understanding and following company policies and procedures.
• Commitment to personal development in sales, marketing, and technology.
• Ability to use Microsoft Office products including Outlook and Excel.
• Valid driver’s license with a clean driving record.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacation, holidays, and sick time. Some positions are also eligible for bonuses, sales commissions, or incentive pay.