Administrative Assistant-Res. Prop. Mgt.

Responsibilities

• Actively communicate with the Manager & Assistant Manager of Residential Property Management, Residential Property Inspectors, & Maintenance Technicians.
• Enter workorders as received in the Workorder inbox.
• Run weekly work order dispatch reports for inspectors.
• Run weekly inspections report.
• Audit inspection sheets on a weekly basis.
• Audit key boxes on a monthly basis.
• Attend weekly team meetings, take notes, & update Foundation in a timely manner.
• Provide new customer information to Residential Property Inspectors in a timely manner.
• Send inspections emails daily.
• Manage document imaging for Home Watch invoices.
• Update any changes in the UDF fields in Foundation.
• Closely work with the Scheduling & Dispatch Coordinator to confirm work orders are entered & completed.
• Play an active role in the Home Watch contract process as directed by the Manager & Assistant Manager of Residential Property Management.
• Run weekly reports at the time of contract renewals.
• Enter all work orders for spring/fall service requests received with contract renewals.
• Provide new customer information to inspector as directed by Assistant Manager.

Qualifications

• Minimum of 2 years administrative experience.
• Construction/Property Management experience Preferred.
• Excellent Customer Service Skills.
• Strong Planning, organizational, & time-management abilities.
• Effective problem-solving Capabilities.
• Clear & Professional Written & Verbal Communication Skills for customer interactions.
• Ability to work both independently & collaboratively with diverse teams across multiple divisions within the company.
• Adaptable to a fast-paced environment; able to reprioritize & handle urgent tasks as they arise.
• Strong interpersonal skills & the ability to build relationships with others.
• Must be driven & growth oriented.
• Must have strong communication skills.
• Must be proficient in Microsoft Word, Excel, & Outlook.
• Must learn Cape Associates accounting, marketing, & data management programs.

Benefits

• Health, Dental, & Voluntary Life (50% company contribution for first 2 years, then 75%) eligible after 90 days of employment
• An additional \$50,000 life insurance policy (paid by Cape Associates)
• 401(k) & profit-sharing retirement plan
• Paid Family & Medical Leave through private insurer
• Employee Referral program
• Paid Time Off
• Paid Holidays
• Bi-Annual Bonuses
• Employee recognition programs