Administrative Assistant - PAM

Duties And Responsibilities

1. Answer Property Management Department telephone calls: determine priority, resolve issues that can be resolved independently, prepare paperwork for issues that the manager may need to resolve, relay messages accurately and delivery in a timely manner.
2. Provide superior administrative support to Assistant Property Manager/Property Manager/Facility Director/Area Manager: returning calls, relaying messages, developing and ensuring the delivery of correspondence, emails, faxes, etc.
3. Screen all incoming PM Department mail and distribute appropriately.
4. Provide support for routine reporting as required.
5. Handle resident complaints
6. Input work orders to Yardi and update as necessary.
7. Aid APM/PM in scheduling Superintendent's work and follow up on completion, advise Property Managers.
8. Manage a tracking system and calendar for routine maintenance.
9. File department documents appropriately and provide files for PMs as necessary.
10. Attend all PM team meetings, record and file meeting minutes (if required).
11. Responsible for providing status report on weekly and/or daily basis to Property Manager(s).
12. Typing daily correspondence – including copying, scanning and distribution.
13. Provide support for routine reporting as required.
14. Manage a tracking system and calendar for routine maintenance.
15. File department documents appropriately and provide files for PMs as necessary.
16. Attend all PM team meetings, record and file meeting minutes (if required).
17. Responsible for providing status report on weekly and/or daily basis to Property Manager(s).
18. Typing daily correspondence – including copying, scanning and distribution.
19. Provide support for routine reporting as required.
20. File department documents appropriately and provide files for PMs as necessary.
21. Attend all PM team meetings, record and file meeting minutes (if required).
22. Responsible for providing status report on weekly and/or daily basis to Property Manager(s).
23. Typing daily correspondence – including copying, scanning and distribution.
24. Provide support for routine reporting as required.
25. File department documents appropriately and provide files for PMs as necessary.
26. Attend all PM team meetings, record and file meeting minutes (if required).
27. Responsible for providing status report on weekly and/or daily basis to Property Manager(s).

Qualifications

• Proficient in Word, Outlook and Excel
• Proficient in Yardi
• 2-3 years’ experience in real estate management preferred.
• Ability to interact comfortably and effectively with employees of the company at all levels.
• Highly organized.
• Must have excellent verbal and written communication skills.
• Ability to multitask, prioritize, follow through and meet deadlines.
• Excellent customer service skills.
• Bilingual Spanish/English Preferred

Educational Requirements

• H.S. Diploma or GED required
• College credits of 40 or better, AS or BA degree preferred