Administrative Assistant, Marshals – Full-Time Job Opportunity

About the Role

This position is responsible for carrying out all duties set forth by the Chief Marshal, providing essential administrative support to ensure smooth daily operations within the Marshal's Office of the City of Sugar Hill.

Responsibilities

• Collaborate with various District Attorney’s Offices and other government agencies, providing evidence and information upon request.
• Assist in processing a high volume of records requests from attorneys, the public, and record retrieval companies daily.
• Answer telephones in a polite and professional manner, responding to inquiries, concerns, and complaints, and routing calls appropriately.
• Compose and type memos, letters, and correspondence.
• Respond to emails professionally and promptly.
• Maintain the work calendar for Marshals.
• Act as the Terminal Agency Coordinator (TAC) to ensure compliance with GCIC/CJIS when required.
• File, organize, copy, fax, and store information in both paper and digital formats.
• Deliver interdepartmental mail daily.
• Order office supplies as needed.
• Maintain, update, and ensure the accuracy of standard documents.
• Log and email subpoenas.
• Download and submit E-Tickets to Municipal Court.
• Perform other assigned administrative duties as needed.

Qualifications

• Graduation from high school or possession of a GED certificate.
• Administrative or clerical experience preferred.
• A valid State of Georgia ID/Driver’s license.
• Must be able to pass a background check.

Skills

• Professional demeanor and customer service-oriented attitude.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and experience with data entry and record management systems.
• Excellent organizational, multitasking, and time management abilities.
• Attention to detail and accuracy.
• Ability to handle confidential or sensitive information with discretion.

Employment Status: Full Time (Hours may vary)

Reports To: Chief Marshal

Department: Marshal’s Office, City of Sugar Hill