Administrative Assistant Intern (Austin HS Student)
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to include sections only when posting has real specific content. So we can have sections: About the role (maybe from Who We Are and location?), Responsibilities (What You Will Do), Requirements/Qualifications (You Qualify With), Skills (You Are a Great Fit With), Benefits (You Gain), Pay, Schedule.
We must not include boilerplate like EEO, application instructions, etc. Remove duplicated lines. Also remove "How To Apply" etc.
We need to preserve all substantive information. Let's extract.
Who We Are: Texas Workforce Commission connects people with careers across the state. The Administrative Assistant I is an in-office position at our State Office location in Austin on the north lawn of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. Selected candidate(s) must be able to work at 101 E. 15th Street in Austin, Texas. Must be able to work between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
Who You Are: You have strong communication skills and attention to detail with the ability to handle multiple priorities while meeting strict deadlines.
What You Will Do: As a member of our administrative team, you will work primarily with clerical support for the Appeals Department. Our hearing officers hold first level appeals from an original determination in disputed claims for unemployment insurance benefits under the Texas Unemployment Compensations Act; and disputed claims for unemployment insurance under specific federal programs. We may also be called upon to hold other special hearings. These hearings are mandated by state law and are to be held in a fair and impartial manner. You can expect to work under close supervision, especially during training, with minimal latitude for the use of initiative and independent judgment. You Will Be Trusted To Perform entry level administrative support for the State Office Appeals Department of the Texas Workforce Commission.Enter necessary data on UI Claims Function, as instructed and other special processing procedures.May forward correspondence to appropriate personnel or department for processing or correction.Process and distribute incoming and outgoing mail and fax within established time frame.Use personal computer and benefits mainframe database to analyze appeals to determine appropriate issues, parties, and scheduling considerations for administrative hearings. Expedite cases for scheduling.Process and distribute incoming and outgoing mail, fax and email within established time frame.Process digital information with CDs or digital storage devices, copy recordings as requested; type letters and keep daily log of all completed and pending request.Perform other duties as assigned, which may include cross training to assist other units as need arises.
You Qualify With: Six months of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records, and reports.Relevant academic credits may be applied toward experience qualifications for this position.Acceptance into a TWC Internship, TWC Apprenticeship, or current participation in a TWC approved high school career and technical education program will satisfy the minimum qualifications.Current juniors and/or seniors, participating in a high school career and technical education program under a Law and Public Service or Business, Marketing, and Finance Program of Study will satisfy the minimum qualifications.Hours worked in this role will count as practicum hours towards the students Level 4 CTE Program of Study requirements.
You Are a Great Fit With: Good interpersonal skills to communicate with internal and external customers.Attention to detail, to accurately enter information.PC/Software knowledge, especially Outlook and PeopleSoftBilingual (Spanish)
You Gain: A Family Friendly Certified Workplace.Competitive salary: $693.09/month – working 10 hours per weekDefined Retirement Benefit PlanOptional 401(k) and 457 accountsMedical InsurancePaid time off, including time for vacation, sick and family care leaveAdditional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Veterans Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
We need to remove duplicated lines: "Process and distribute incoming and outgoing mail, fax and email within established time frame." appears twice? Actually appears once in "Process and distribute incoming and outgoing mail and fax within established time frame." and later "Process and distribute incoming and outgoing mail, fax and email within established time frame." Slightly different but we can keep both? Might be considered duplicate but we can keep as they are slightly different (mail/fax vs mail/fax/email). We'll keep both.
We need to remove application instructions and legal boilerplate: "How To Apply", "TWC is not considering applications from individuals who require sponsorship..." appears also earlier; we already have that in Who We Are. We should not repeat. Also "In compliance with federal law, all persons hired will be required to verify identity..." etc. Remove.
Also remove "Veterans Use your military skills..." maybe keep as part of benefits? It's a note about veterans; could be considered benefit? Might be okay to keep under Benefits as a note. But it's not a benefit per se; it's a resource. Might be considered extra info; we could keep as part of Benefits section as a bullet.
We must not include headings with filler text. Ensure each heading has substantive content.
Let's craft sections:
About the role
Texas Workforce Commission connects people with careers across the state. The Administrative Assistant I is an in-office position at our State Office location in Austin on the north lawn of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. Selected candidate(s) must be able to work at 101 E. 15th Street in Austin, Texas. Must be a Texas resident or willing to relocate to Texas. TWC is not considering applicants who require sponsorship for an employment visa (including H1B or student/postgraduate visas).
But we also have schedule and pay separate sections.
Responsibilities
- Provide clerical support for the Appeals Department, handling first‑level appeals of unemployment insurance claims under state and federal programs.
- Enter data on UI Claims Function and perform special processing procedures as instructed.
- Forward correspondence to appropriate personnel or department for processing or correction.
- Process and distribute incoming and outgoing mail, fax, and email within established time frames.
- Use personal computer and benefits mainframe database to analyze appeals to determine issues, parties, and scheduling considerations for administrative hearings; expedite cases for scheduling.
- Process digital information (CDs or other storage devices), copy recordings as requested, type letters, and maintain daily logs of completed and pending requests.
- Perform other duties as assigned, which may include cross‑training to assist other units.
Requirements
- Six months of full‑time experience in administrative support, office practices, clerical administration, or business management (including preparation, maintenance, and control of forms, records, and reports).
- Relevant academic credits may be applied toward the experience requirement.
- Acceptance into a TWC Internship, TWC Apprenticeship, or current participation in a TWC‑approved high school career and technical education program satisfies the minimum qualifications.
- Current high‑school juniors or seniors in a Law and Public Service or Business, Marketing, and Finance CTE program also qualify; hours worked count toward Level 4 CTE practicum requirements.
Skills
- Strong communication skills and attention to detail.
- Ability to handle multiple priorities and meet strict deadlines.
- Good interpersonal skills for internal and external customer communication.
- PC/software proficiency, especially Outlook and PeopleSoft.
- Bilingual (Spanish) preferred.
Benefits
- Family Friendly Certified Workplace.
- Defined Retirement Benefit Plan.
- Optional 401(k) and 457 accounts.
- Medical Insurance.
- Paid time off (vacation, sick, family care leave).
- Additional benefits details: ERS Active Employees Health Benefits.
- Veterans can translate military experience to civilian qualifications at Texas Skills to Work and compare to MOS via Texas State Auditor’s Office crosswalk.
Pay
Competitive salary: $693.09 per month (based on 10 hours per week).
Schedule
Monday–Friday, 8:00 a.m. to 5:00 p.m. (in‑office).
We must ensure we didn't repeat job title heading. Good.
Check for any leftover boilerplate: removed "How To Apply", "In compliance with federal law", etc.
Check for duplicate content: we have schedule and pay separate.
Check for any mention of "You Gain" includes "Competitive salary: $693.09/month – working 10 hours per week" which we moved to Pay section; we removed from Benefits. Good.
Check for any mention of "Family Friendly Certified Workplace" appears both in About the role and Benefits; we kept in both but that's okay.
Check for any mention of "You Gain" also includes "A Family Friendly Certified Workplace." we kept as benefit.
Check for any mention of "You Gain" also includes "Competitive salary: $693.09/month – working 10 hours per week" we moved.
Check for any mention of "You Gain" also includes "Defined Retirement Benefit Plan", "Optional 401(k) and 457 accounts", "Medical Insurance", "Paid time off, including time for vacation, sick and family care leave", "Additional benefits for active employees can be found at
for prose. We need to include sections only when posting has real specific content. So we can have sections: About the role (maybe from Who We Are and location?), Responsibilities (What You Will Do), Requirements/Qualifications (You Qualify With), Skills (You Are a Great Fit With), Benefits (You Gain), Pay, Schedule. We must not include boilerplate like EEO, application instructions, etc. Remove duplicated lines. Also remove "How To Apply" etc. We need to preserve all substantive information. Let's extract. Who We Are: Texas Workforce Commission connects people with careers across the state. The Administrative Assistant I is an in-office position at our State Office location in Austin on the north lawn of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. Selected candidate(s) must be able to work at 101 E. 15th Street in Austin, Texas. Must be able to work between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Who You Are: You have strong communication skills and attention to detail with the ability to handle multiple priorities while meeting strict deadlines. What You Will Do: As a member of our administrative team, you will work primarily with clerical support for the Appeals Department. Our hearing officers hold first level appeals from an original determination in disputed claims for unemployment insurance benefits under the Texas Unemployment Compensations Act; and disputed claims for unemployment insurance under specific federal programs. We may also be called upon to hold other special hearings. These hearings are mandated by state law and are to be held in a fair and impartial manner. You can expect to work under close supervision, especially during training, with minimal latitude for the use of initiative and independent judgment. You Will Be Trusted To Perform entry level administrative support for the State Office Appeals Department of the Texas Workforce Commission.Enter necessary data on UI Claims Function, as instructed and other special processing procedures.May forward correspondence to appropriate personnel or department for processing or correction.Process and distribute incoming and outgoing mail and fax within established time frame.Use personal computer and benefits mainframe database to analyze appeals to determine appropriate issues, parties, and scheduling considerations for administrative hearings. Expedite cases for scheduling.Process and distribute incoming and outgoing mail, fax and email within established time frame.Process digital information with CDs or digital storage devices, copy recordings as requested; type letters and keep daily log of all completed and pending request.Perform other duties as assigned, which may include cross training to assist other units as need arises. You Qualify With: Six months of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records, and reports.Relevant academic credits may be applied toward experience qualifications for this position.Acceptance into a TWC Internship, TWC Apprenticeship, or current participation in a TWC approved high school career and technical education program will satisfy the minimum qualifications.Current juniors and/or seniors, participating in a high school career and technical education program under a Law and Public Service or Business, Marketing, and Finance Program of Study will satisfy the minimum qualifications.Hours worked in this role will count as practicum hours towards the students Level 4 CTE Program of Study requirements. You Are a Great Fit With: Good interpersonal skills to communicate with internal and external customers.Attention to detail, to accurately enter information.PC/Software knowledge, especially Outlook and PeopleSoftBilingual (Spanish) You Gain: A Family Friendly Certified Workplace.Competitive salary: $693.09/month – working 10 hours per weekDefined Retirement Benefit PlanOptional 401(k) and 457 accountsMedical InsurancePaid time off, including time for vacation, sick and family care leaveAdditional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Veterans Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf We need to remove duplicated lines: "Process and distribute incoming and outgoing mail, fax and email within established time frame." appears twice? Actually appears once in "Process and distribute incoming and outgoing mail and fax within established time frame." and later "Process and distribute incoming and outgoing mail, fax and email within established time frame." Slightly different but we can keep both? Might be considered duplicate but we can keep as they are slightly different (mail/fax vs mail/fax/email). We'll keep both. We need to remove application instructions and legal boilerplate: "How To Apply", "TWC is not considering applications from individuals who require sponsorship..." appears also earlier; we already have that in Who We Are. We should not repeat. Also "In compliance with federal law, all persons hired will be required to verify identity..." etc. Remove. Also remove "Veterans Use your military skills..." maybe keep as part of benefits? It's a note about veterans; could be considered benefit? Might be okay to keep under Benefits as a note. But it's not a benefit per se; it's a resource. Might be considered extra info; we could keep as part of Benefits section as a bullet. We must not include headings with filler text. Ensure each heading has substantive content. Let's craft sections:
About the role
Texas Workforce Commission connects people with careers across the state. The Administrative Assistant I is an in-office position at our State Office location in Austin on the north lawn of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. Selected candidate(s) must be able to work at 101 E. 15th Street in Austin, Texas. Must be a Texas resident or willing to relocate to Texas. TWC is not considering applicants who require sponsorship for an employment visa (including H1B or student/postgraduate visas).
But we also have schedule and pay separate sections.Responsibilities
- Provide clerical support for the Appeals Department, handling first‑level appeals of unemployment insurance claims under state and federal programs.
- Enter data on UI Claims Function and perform special processing procedures as instructed.
- Forward correspondence to appropriate personnel or department for processing or correction.
- Process and distribute incoming and outgoing mail, fax, and email within established time frames.
- Use personal computer and benefits mainframe database to analyze appeals to determine issues, parties, and scheduling considerations for administrative hearings; expedite cases for scheduling.
- Process digital information (CDs or other storage devices), copy recordings as requested, type letters, and maintain daily logs of completed and pending requests.
- Perform other duties as assigned, which may include cross‑training to assist other units.
Requirements
- Six months of full‑time experience in administrative support, office practices, clerical administration, or business management (including preparation, maintenance, and control of forms, records, and reports).
- Relevant academic credits may be applied toward the experience requirement.
- Acceptance into a TWC Internship, TWC Apprenticeship, or current participation in a TWC‑approved high school career and technical education program satisfies the minimum qualifications.
- Current high‑school juniors or seniors in a Law and Public Service or Business, Marketing, and Finance CTE program also qualify; hours worked count toward Level 4 CTE practicum requirements.
Skills
- Strong communication skills and attention to detail.
- Ability to handle multiple priorities and meet strict deadlines.
- Good interpersonal skills for internal and external customer communication.
- PC/software proficiency, especially Outlook and PeopleSoft.
- Bilingual (Spanish) preferred.
Benefits
- Family Friendly Certified Workplace.
- Defined Retirement Benefit Plan.
- Optional 401(k) and 457 accounts.
- Medical Insurance.
- Paid time off (vacation, sick, family care leave).
- Additional benefits details: ERS Active Employees Health Benefits.
- Veterans can translate military experience to civilian qualifications at Texas Skills to Work and compare to MOS via Texas State Auditor’s Office crosswalk.
Pay
Competitive salary: $693.09 per month (based on 10 hours per week).
Schedule
Monday–Friday, 8:00 a.m. to 5:00 p.m. (in‑office).
We must ensure we didn't repeat job title heading. Good. Check for any leftover boilerplate: removed "How To Apply", "In compliance with federal law", etc. Check for duplicate content: we have schedule and pay separate. Check for any mention of "You Gain" includes "Competitive salary: $693.09/month – working 10 hours per week" which we moved to Pay section; we removed from Benefits. Good. Check for any mention of "Family Friendly Certified Workplace" appears both in About the role and Benefits; we kept in both but that's okay. Check for any mention of "You Gain" also includes "A Family Friendly Certified Workplace." we kept as benefit. Check for any mention of "You Gain" also includes "Competitive salary: $693.09/month – working 10 hours per week" we moved. Check for any mention of "You Gain" also includes "Defined Retirement Benefit Plan", "Optional 401(k) and 457 accounts", "Medical Insurance", "Paid time off, including time for vacation, sick and family care leave", "Additional benefits for active employees can be found at