DirectJobHub
Jobs · Customer Service · Louisiana

Administrative Assistant/Customer Service

Shannon Kuhn Insurance · Covington, LA · 2 mo ago
On-siteCustomer Service$35k–$70k/yrFull-time

About the role

Join a company that is committed to making a difference in people’s lives every day. ChicBlue Insurance Agency LLC dba Shannon Kuhn Insurance in Covington, Louisiana, is looking for a detail-oriented, professional, and friendly individual to join our team Full-Time as an Administrative Assistant/Customer Service.

Responsibilities

  • Greet all customers, entering the office, in a friendly and helpful manner.
  • Document each customer contact in eAgent.
  • Answer incoming calls.
  • Take payments from customers.
  • Verify and update customer information.
  • Returns all phone messages promptly.
  • Provide exceptional customer service and support.
  • Be outstanding at relationship building.
  • Develop and maintain client relationships.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Participate in regular team meetings and brainstorming sessions.

Requirements

  • Louisiana Property & Casualty or Personal Lines licensed is required.
  • A minimum of 1 year experience required.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Professional phone etiquette.
  • Career minded vision.
  • Follow through and exceed current and prospective client expectations.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Ability to tactfully handle stressful and difficult situations.
  • Ability to take initiative, be proactive, and think outside the box.
  • Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Qualifications

  • Ability to identify and solve problems, think critically, and make decisions quickly.

Skills

  • Customer service skills.
  • Excellent communication skills.
  • Multi-tasking and follow-through abilities.
  • Proactive problem-solving skills.
  • Teamwork and collaboration skills.

Benefits

  • Annual Base Salary + Bonus Opportunities.
  • Paid Time Off (PTO).
  • Hands on Training.
  • Retirement Plan.
  • Career Growth Opportunities.

Pay

Salary Range: $35,000.00 - $70,000.00 per year

Schedule

Mon-Fri Schedule

Location

330 Falconer Dr Ste H, Covington, LA, 70433, US

Job Type

Full-Time

Job Category

Customer Service

Remote Type

No

Contact Information

Phone: 985-875-7707

Similar jobs