Administrative Assistant - Community Service Agency

Job Responsibilities & Essential Functions

• Provide accurate information regarding agency policy, procedures, and service options when inquiries are made by potential new clients and community resources and services providers.
• Data Collection regarding program participation, compile monthly reports.
• Clerical duties i.e. photocopying, filing, typing, faxing etc.
• Maintain program databases (CSA Connecter, Benefit Assignments, etc.).
• Complete insurance inquiries for private insurances, as needed.
• Administrative support to Program Director and program staff.
• Scheduling documenting and competing minutes for meetings (Systems of Care, Staff Meeting, Group Supervision).
• Maintain a positive working relationship with agency staff, supervisors, and community contacts.
• Maintain agency records within procedural requirements.
• Maintain current knowledge related to rules and regulations governing confidentiality of medical records including but not limited to HIPAA.
• Be knowledgeable of new programs (or changes in existing programs), activities, and groups.
• Provide administrative support to office manager and program staff.
• Maintain regular and timely attendance.
• Maintain a positive attitude and promote a positive work environment.
• Adequately adhere to all policies set forth in the Employee Manual.
• Have a commitment to the agency’s philosophy and the ability to translate this to others.
• Other office duties as deemed necessary.

Qualifications

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Participates in independent education and training opportunities.

Participates in management team meetings.