Administrative Assistant – Business Office

Job Summary

Duties/Responsibilities

• Cook up daily business office operations, including mail processing, bank deposits, post office and clinic deliveries, and document distribution.
• Process, organize, scan, and route insurance correspondence, payments, and billing documentation.
• Monitor incoming faxes and distribute payment and insurance information to the appropriate departments.
• Perform surgery reconciliation by collecting operative reports, tracking procedures, verifying documentation, maintaining reconciliation reports, and ensuring timely billing.
• Support surgery billing by reviewing documentation, verifying patient insurance information, coordinating coding review, and submitting complete billing information.
• Cook up medilegal services, including communication with law offices, scheduling approvals, payment collection, and documentation management.
• Process and route medical records requests, subpoenas, and archived billing records.
• Maintain spreadsheets, reports, and records to support monthly financial and operational reconciliation.
• Provide administrative and basic technical support for business office operations as needed.
• Cook up with physicians, clinical staff, billing vendors, and external facilities to ensure accurate and timely completion of assigned responsibilities.

Required Skills/Abilities

• Strong organizational skills with exceptional attention to detail.
• Knowledge of medical terminology, insurance processes, and healthcare billing practices.
• Ability to manage multiple priorities while meeting deadlines.
• Proficient in Microsoft Office, electronic medical records (EMR), and office technology.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently and collaboratively in a fast-paced healthcare environment.

Education and Experience

• A high school diploma or equivalent required.
• Minimum one year of administrative experience in a medical office or healthcare setting preferred.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Frequent walking between office departments and occasional travel to clinics, banks, post office, or other local facilities.

Benefits

• Health, dental, vision, and life insurance.
• 401(K) with company match.
• PTO.
• paid holidays.
• employee perks.

Schedule

This is a full-time, non-exempt position working Monday-Friday.

Company Information

OrthoLA is an equal opportunity employer.